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- Tasks: Manage leasehold and shared ownership services, ensuring resident satisfaction and compliance.
- Company: Exciting new housing provider focused on affordable homes in London and the South East.
- Benefits: Opportunity to influence service delivery and be part of a growing team.
- Why this job: Join a mission-driven organisation and make a real impact in the housing sector.
- Qualifications: Passion for housing services and strong communication skills.
- Other info: Be part of a dynamic team committed to sustainable communities and high standards.
The predicted salary is between 28800 - 48000 £ per year.
Are you ready to be part of something from the ground up? We’re working with an ambitious, newly established registered provider of affordable housing that is on an exciting journey to scale rapidly over the next few years. Backed by significant investment and sector expertise, the organisation is delivering high-quality affordable rent and shared ownership homes across London and the South East, with a clear vision to grow its portfolio to around 5,000 homes by 2030.
With a strong commitment to resident-focused services, sustainable communities and high standards of property management, they are building a modern housing organisation designed to deliver exceptional services as they expand. As part of this growth, they are looking for a Housing Manager specialising in Leasehold and Shared Ownership to play a key role in managing their growing portfolio.
The Role
You’ll be responsible for delivering a high-quality housing and leasehold management service, acting as the key contact for leaseholders, shared owners and residents across a mixed-tenure portfolio. Working closely with residents, contractors and internal teams, you’ll ensure estates and buildings are well managed, compliant and delivering the standards residents expect.
Key Focus Areas
- Managing relationships with leaseholders and shared owners
- Providing advice on leases, service charges and housing responsibilities
- Coordinating repairs, maintenance and estate services
- Ensuring compliance, service delivery and resident satisfaction
- Resolving enquiries and issues in a professional, proactive way
Why This Role?
This is a rare opportunity to join a growing housing provider at an early stage, where you can genuinely influence how services are delivered as the organisation scales. You’ll be joining a team that values:
- Resident-first service
- Professional property management
- Long-term investment in communities
- Ambitious growth in the affordable housing sector
If you’re passionate about delivering excellent housing services and want to be part of an organisation building something special in the sector, we’d love to hear from you.
Leasehold Officer in Oxted employer: Liquid
Contact Detail:
Liquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Officer in Oxted
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those involved in leasehold and shared ownership. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show your passion for affordable housing! When you get the chance to chat with hiring managers or during interviews, share your enthusiasm for resident-focused services and sustainable communities. It’ll make you stand out as someone who truly cares about the mission.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've managed relationships or resolved issues in a professional way. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making the application process smooth and easy. Plus, it shows you’re genuinely interested in being part of our growing team in the affordable housing sector.
We think you need these skills to ace Leasehold Officer in Oxted
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Leasehold Officer. Highlight your experience in housing management, especially with leaseholders and shared ownership. We want to see how your skills align with our mission to deliver exceptional services.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about affordable housing and how you can contribute to our resident-first service. Keep it engaging and personal – we love a good story!
Showcase Relevant Experience: When filling out your application, don’t just list your previous jobs. Instead, focus on specific achievements that relate to managing relationships with leaseholders and ensuring compliance. We’re looking for evidence of your proactive approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you’re keen on joining our growing team!
How to prepare for a job interview at Liquid
✨Know Your Stuff
Make sure you understand the ins and outs of leasehold and shared ownership. Brush up on relevant legislation, service charges, and property management practices. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Leasehold Officer, you'll be dealing with residents and leaseholders regularly. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. Highlighting your communication skills and ability to empathise will set you apart.
✨Demonstrate Your Problem-Solving Abilities
Think of specific situations where you've had to tackle challenges, especially in housing or property management. Be ready to discuss how you approached these issues and what the outcomes were. This will show that you can handle the proactive nature of the role.
✨Align with Their Vision
Research the organisation's goals and values, particularly their commitment to resident-focused services and community investment. During the interview, express how your personal values align with theirs and how you can contribute to their ambitious growth plans.