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- Tasks: Manage a diverse housing portfolio and make a real difference in residents' lives.
- Company: A growing housing provider focused on strong standards and resident satisfaction.
- Benefits: Competitive salary up to ÂŁ45,000 and opportunities for personal growth.
- Why this job: Take ownership of your area and shape how it runs without bureaucracy.
- Qualifications: Experience in housing management and strong communication skills required.
- Other info: Dynamic role with the chance to improve processes and be heard.
The predicted salary is between 45000 - 45000 ÂŁ per year.
This is one of those roles where you can actually make a visible difference. Not hidden behind layers of process, not stuck firefighting the same issues on repeat, but properly owning a patch and shaping how it runs.
We’re working with a growing, well-backed housing provider that’s building something properly structured from the ground up. Strong standards, clear expectations, and a genuine focus on residents rather than just ticking boxes.
The Role
You’ll take ownership of a mixed-tenure portfolio across Sutton and surrounding areas, delivering a hands-on, proactive housing management service. This isn’t just “keep things ticking over.” It’s about running your patch like it’s yours.
- Managing tenancies and leasehold relationships from start to finish
- Handling ASB, arrears and breaches with confidence and clear judgement
- Overseeing repairs and maintenance, particularly across blocks and communal areas
- Carrying out regular inspections and picking up issues before they escalate
- Working closely with contractors to make sure work is actually done properly
- Supporting lettings, voids and ensuring homes are ready to go
- Dealing with complaints and resident queries without passing the buck
- Keeping everything compliant, documented and audit-ready
What They’re Looking For
- Solid experience in housing or tenancy management
- Comfortable dealing with ASB, arrears and complex cases
- Good understanding of housing legislation and compliance
- Able to manage contractors without being fobbed off
- Organised, proactive and not someone who waits to be told what to do
- Strong communicator who can handle residents, stakeholders and difficult conversations
This is a business that’s growing, which means you’re not stepping into a rigid, boxed-in role. There’s room to shape things, improve processes and actually be heard.
If you like structure, standards and autonomy without the usual bureaucracy, this will suit you.
Housing Manager in Oxted employer: Liquid
Contact Detail:
Liquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager in Oxted
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Housing Manager role.
✨Tip Number 2
Show off your skills in interviews! When you get that chance to chat with potential employers, be ready to share specific examples of how you've handled ASB, arrears, or tricky tenant situations. We want to see you shine!
✨Tip Number 3
Research the company before your interview. Understand their values and how they approach housing management. This will help you tailor your answers and show that you're genuinely interested in making a difference in their organisation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and make your application stand out. Plus, it’s a great way to keep everything organised and in one place.
We think you need these skills to ace Housing Manager in Oxted
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for housing management shine through. We want to see that you genuinely care about making a difference in residents' lives and that you're ready to take ownership of your patch.
Be Specific: Use concrete examples from your past experience to demonstrate your skills. Whether it's handling ASB or managing tenancies, we love seeing how you've tackled challenges head-on and what results you achieved.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your understanding of housing legislation and compliance, and show us how your proactive approach aligns with our values.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to maintain professionalism in your application. Share a bit about yourself and why you’re excited about this role, but keep it relevant to the position and our mission.
How to prepare for a job interview at Liquid
✨Know Your Portfolio
Before the interview, get familiar with the specific areas you'll be managing. Research the housing market in Sutton and London, and understand the unique challenges and opportunities in those regions. This will show your potential employer that you're proactive and genuinely interested in making a difference.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss past experiences where you've successfully handled ASB, arrears, or complex tenancy issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your clear judgement and confidence in resolving conflicts.
✨Showcase Your Communication Style
As a Housing Manager, strong communication is key. Prepare examples of how you've effectively managed difficult conversations with residents or stakeholders. Emphasise your ability to listen actively and respond thoughtfully, which will reassure them that you can handle complaints without passing the buck.
✨Highlight Your Organisational Skills
Since this role requires a hands-on approach, be prepared to discuss how you stay organised and manage multiple tasks. Share specific tools or methods you use to keep everything compliant and audit-ready, demonstrating that you’re not just reactive but also proactive in your management style.