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- Tasks: Lead housing services, build relationships with residents, and solve problems effectively.
- Company: Join a forward-thinking team dedicated to improving residents' lives in South West London.
- Benefits: Enjoy hybrid working options and a competitive salary of up to £34,904 per annum.
- Why this job: Make a real difference in the community while developing your skills in a supportive environment.
- Qualifications: Strong communication skills, problem-solving attitude, and previous housing experience required.
- Other info: Interviews will be held in person; apply before 6th February to seize this opportunity!
Our client is seeking a dedicated and proactive Neighbourhood Housing Lead to join their team. This is a fantastic opportunity to make a real difference in residents' lives by delivering a high-quality, consistent, and resident-focused housing service.
Location: Required to report to the office in SW18 1-2 days per week, otherwise hybrid working or on patch covering Wandsworth & Croydon
Salary: Equivalent to up to £34,904 per annum, based on a 35-hour week
Interviews: Will be held in person in SW18, date TBC
What You’ll Be Doing:
- Acting as the primary contact for residents in your patch, building strong relationships and ensuring they feel supported.
- Working closely with the Housing Management team to provide a seamless and reliable service.
- Driving improvements in resident satisfaction and ensuring residents have homes they’re happy in.
- Problem-solving and taking ownership of challenges to deliver the best outcomes for residents.
- Managing stakeholders effectively and engaging with a diverse customer base.
What Our Client Is Looking For:
- Strong relationship-building and communication skills – you’ll be the key link between residents and the housing team.
- A problem-solver with determination and a can-do attitude, always striving to keep promises to residents.
- Confidence to challenge processes and push for the best results.
- Excellent time management and the ability to handle a complex workload while meeting deadlines.
- Previous housing experience and a strong understanding of the sector.
- A valid driving licence and access to a vehicle for work.
This is a great opportunity to join a forward-thinking team and make a meaningful impact. The closing date for submission to this role is Thursday 6th February, don’t miss out – apply today.
Neighbourhood Housing Lead (South West London) employer: Liquid
Contact Detail:
Liquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Lead (South West London)
✨Tip Number 1
Familiarise yourself with the specific housing challenges in Wandsworth and Croydon. Understanding local issues will help you demonstrate your commitment to improving resident satisfaction during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in South West London. Engaging with them can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare examples of how you've successfully built relationships and solved problems in previous roles. Being able to share specific instances will showcase your skills and align with what our client is looking for.
✨Tip Number 4
Research the organisation's values and recent initiatives. Tailoring your conversation to reflect their goals during the interview will show that you're not just interested in the job, but also in contributing to their mission.
We think you need these skills to ace Neighbourhood Housing Lead (South West London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing and showcases your relationship-building skills. Use specific examples that demonstrate your problem-solving abilities and how you've positively impacted residents in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for improving resident satisfaction. Mention your understanding of the housing sector and how your proactive approach aligns with the company's goals. Be sure to address why you are specifically interested in this role.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and ability to manage stakeholders effectively. Provide examples of how you've successfully handled complex workloads and met deadlines in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves direct interaction with residents.
How to prepare for a job interview at Liquid
✨Showcase Your Relationship-Building Skills
As a Neighbourhood Housing Lead, you'll need to build strong relationships with residents. Prepare examples of how you've successfully engaged with customers in the past, highlighting your communication skills and ability to foster trust.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will show your determination and can-do attitude, which are essential for this position.
✨Understand the Housing Sector
Brush up on your knowledge of the housing sector and current issues affecting residents. Being well-informed will help you answer questions confidently and demonstrate your commitment to the role.
✨Prepare for Stakeholder Management Questions
Expect questions about how you manage diverse stakeholders. Think of examples where you've successfully engaged different groups and how you navigated any challenges that arose.
