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- Tasks: Lead and support residents with tenancy and estate services in Lewisham and Bexley.
- Company: Join a respected housing association dedicated to resident-focused services.
- Benefits: Enjoy a temp to perm contract with competitive pay and full-time hours.
- Why this job: Make a real impact in the community while developing your skills in housing management.
- Qualifications: Experience in housing management and strong communication skills are essential.
- Other info: Opportunity to pursue further qualifications like IRPM while working.
The predicted salary is between 36000 - 41200 £ per year.
We’re looking for an experienced and resident-focused Neighbourhood Housing Lead to join a respected housing association on a temp to perm basis. You’ll cover the Lewisham and Bexley patch, delivering tenancy, property and estate services that put residents at the heart of everything you do.
Key Details:
- Contract: Temp to Perm
- Location: Lewisham & Bexley patch
- Working Hours: Full-time
- Rates: £26.22 p/h (umbrella) - Perm Salary (£36,000 - £41,200)
Key Responsibilities:
- Be the first point of contact for residents, managing all tenancy and estate-related issues
- Resolve ASB, tenancy breaches, safeguarding and property condition matters
- Conduct home visits, audits, communal area inspections and ensure compliance
- Collaborate with contractors, internal departments and external agencies
- Provide general tenancy and leasehold advice, including support around service charges
- Represent the organisation at forums and resident meetings
What We’re Looking For:
- Knowledge of tenancy and leasehold management, housing law and compliance
- Experience managing a housing patch or caseload in a frontline setting
- Strong communication, problem-solving, and resident engagement skills
- Willingness to pursue IRPM or relevant housing qualification
- A collaborative and empathetic approach
Apply now to help shape positive outcomes for residents across South London communities.
Neighbourhood Housing Lead (Lewisham & Bexley) x 3 employer: Liquid
Contact Detail:
Liquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Lead (Lewisham & Bexley) x 3
✨Tip Number 1
Familiarise yourself with the specific housing laws and regulations relevant to Lewisham and Bexley. Understanding local policies will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with current or former employees of the housing association. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare examples of how you've successfully resolved tenancy issues or engaged with residents in previous roles. Being able to share specific stories will highlight your problem-solving skills and resident-focused approach.
✨Tip Number 4
Stay updated on current trends and challenges in the housing sector, particularly those affecting South London. This knowledge will allow you to engage in meaningful conversations during interviews and show that you're proactive about the industry.
We think you need these skills to ace Neighbourhood Housing Lead (Lewisham & Bexley) x 3
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in tenancy and leasehold management. Emphasise your problem-solving skills and any previous roles where you engaged with residents or managed housing issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for resident-focused services. Mention specific examples of how you've successfully resolved tenancy issues or improved resident engagement in past roles.
Highlight Relevant Qualifications: If you have any qualifications related to housing, such as IRPM or similar, be sure to mention them. This shows your commitment to professional development and understanding of housing law.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with residents and stakeholders. Strong communication is key for this role, so demonstrate your ability to engage and collaborate.
How to prepare for a job interview at Liquid
✨Know Your Housing Law
Brush up on your knowledge of tenancy and leasehold management, as well as housing law. Being able to discuss relevant legislation confidently will show that you are well-prepared and knowledgeable about the field.
✨Demonstrate Resident Engagement Skills
Prepare examples of how you've successfully engaged with residents in previous roles. Highlight your communication and problem-solving skills, as these are crucial for the Neighbourhood Housing Lead position.
✨Showcase Your Collaborative Approach
Be ready to discuss instances where you've worked with contractors, internal departments, or external agencies. Emphasising your ability to collaborate effectively will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that present real-life scenarios related to tenancy breaches or ASB issues. Think through your approach to resolving these situations, demonstrating your empathetic and solution-focused mindset.
