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- Tasks: Lead housing services for residents in Lewisham and Bexley, tackling tenancy and property issues.
- Company: Join a respected housing association dedicated to resident-focused solutions.
- Benefits: Enjoy a temp to perm contract with competitive pay and full-time hours.
- Why this job: Make a real impact in the community while developing your skills in housing management.
- Qualifications: Experience in housing management and strong communication skills are essential.
- Other info: Opportunity to pursue further qualifications in housing management.
The predicted salary is between 28800 - 49200 £ per year.
We’re looking for an experienced and resident-focused Neighbourhood Housing Lead to join a respected housing association on a temp to perm basis.
You’ll cover the Lewisham and Bexley patch, delivering tenancy, property and estate services that put residents at the heart of everything you do.
Key Details:
- Contract: Temp to Perm
- Location: Lewisham & Bexley patch
- Working Hours: Full-time
- Rates: £26.22 p/h (umbrella) - Perm Salary (£36,000 - £41,200)
Key Responsibilities:
- Be the first point of contact for residents, managing all tenancy and estate-related issues
- Resolve ASB, tenancy breaches, safeguarding and property condition matters
- Conduct home visits, audits, communal area inspections and ensure compliance
- Collaborate with contractors, internal departments and external agencies
- Provide general tenancy and leasehold advice, including support around service charges
- Represent the organisation at forums and resident meetings
What We’re Looking For:
- Knowledge of tenancy and leasehold management, housing law and compliance
- Experience managing a housing patch or caseload in a frontline setting
- Strong communication, problem-solving, and resident engagement skills
- Willingness to pursue IRPM or relevant housing qualification
- A collaborative and empathetic approach
Apply now to help shape positive outcomes for residents across South London communities.
Neighbourhood Housing Lead (Lewisham & Bexley) x 3 employer: Liquid
Contact Detail:
Liquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Lead (Lewisham & Bexley) x 3
✨Tip Number 1
Familiarise yourself with the specific housing laws and regulations relevant to Lewisham and Bexley. Understanding local policies will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of the housing association. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed tenancy issues or resolved conflicts. Having concrete examples ready will showcase your problem-solving skills and experience in a frontline setting.
✨Tip Number 4
Research the key challenges facing residents in the Lewisham and Bexley areas. Being knowledgeable about local issues will allow you to engage more effectively during interviews and show that you're proactive about making a difference.
We think you need these skills to ace Neighbourhood Housing Lead (Lewisham & Bexley) x 3
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in tenancy and leasehold management, as well as your understanding of housing law.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Neighbourhood Housing Lead position. Emphasise your communication, problem-solving, and resident engagement skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for resident-focused services. Use specific examples from your past experiences to demonstrate how you have successfully managed tenancy issues or collaborated with various stakeholders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Liquid
✨Know Your Housing Law
Familiarise yourself with the key aspects of housing law and compliance relevant to the role. Being able to discuss specific regulations or recent changes will demonstrate your expertise and commitment to the field.
✨Showcase Your Resident Engagement Skills
Prepare examples of how you've successfully engaged with residents in previous roles. Highlight your communication style and any initiatives you've led that improved resident satisfaction or resolved issues.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've effectively resolved tenancy breaches or ASB issues. Be ready to discuss your approach to problem-solving and how you collaborate with others to achieve positive outcomes.
✨Research the Organisation
Understand the values and mission of the housing association you're interviewing with. Be prepared to explain how your personal values align with theirs and how you can contribute to their goals in the Lewisham and Bexley areas.
