Resident Engagement & Service Improvement Lead in London

Resident Engagement & Service Improvement Lead in London

London Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
L

At a Glance

  • Tasks: Lead projects to boost resident engagement and improve service delivery.
  • Company: Liquid, a resident-led housing organisation in London.
  • Benefits: Flexible working, mix of estate and office duties, and a supportive team environment.
  • Other info: Join a dynamic team focused on positive community impact.
  • Why this job: Make a real difference in residents' lives while enhancing community services.
  • Qualifications: Experience in engagement, performance analysis, and organisational change.

The predicted salary is between 29700 - 36300 Β£ per year.

Liquid in London is recruiting a Resident Engagement & Service Improvement Officer to enhance resident participation and service delivery across around 1,600 homes in Southwark.

The role combines engagement, performance analysis and organisational change in a resident-led housing organisation.

You'll lead projects to involve residents, analyse KPIs, and co-design improvements with teams. Flexible working and a mix of estate and office-based duties are expected.

#J-18808-Ljbffr

Resident Engagement & Service Improvement Lead in London employer: Liquid

Liquid is an exceptional employer that prioritises resident engagement and service improvement, fostering a collaborative work culture in the heart of Southwark. With a commitment to flexible working arrangements and opportunities for professional growth, employees are empowered to make a meaningful impact on the lives of residents across 1,600 homes. Join us to be part of a dynamic team dedicated to enhancing community participation and driving positive change.

L

Contact Details:

Liquid Recruitment Team

We think you need these skills to ace Resident Engagement & Service Improvement Lead in London

Resident Engagement
Service Improvement
Performance Analysis
Project Management
KPI Analysis
Organisational Change
Co-design