Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a busy repairs and maintenance service, ensuring high standards and efficiency.
- Company: Established housing provider with a focus on quality service delivery.
- Benefits: Competitive salary, hybrid working, and potential for contract extension.
- Why this job: Make a real impact in a fast-paced environment while leading a dedicated team.
- Qualifications: Experience in social housing, contractor management, and team leadership required.
- Other info: Opportunity for immediate start and career growth in a dynamic setting.
The predicted salary is between 57000 - 57000 £ per year.
Location: Hemel Hempstead (Hybrid)
Salary: £57,000
Contract: 3-6 Month FTC (initially, with potential to extend)
The Role
This is a hands‑on leadership role managing a busy repairs and maintenance service within a well‑established housing provider. You will be responsible for ensuring the service delivers consistently, efficiently, and to a high standard across day‑to‑day repairs, voids, and planned works. This is not a passive oversight role. You will be expected to step in, take control, and drive performance.
Key Responsibilities
- Lead the delivery of repairs, maintenance, and voids services across the portfolio
- Manage contractor performance to ensure quality, value for money, and compliance
- Take ownership of KPIs, service delivery metrics, and operational performance
- Manage budgets, forecasting, and financial controls alongside finance partners
- Drive service improvements, reviewing and refining processes where needed
- Lead and develop a team, setting clear expectations and addressing underperformance
- Ensure full compliance with health and safety legislation and best practice
- Work closely with senior stakeholders to deliver strategic and operational priorities
Experience Required
- Proven experience within social housing property services or repairs
- Strong background managing contractors and service delivery
- Experience leading teams and improving performance
- Commercial awareness, including budget and cost control
- Good understanding of compliance, health and safety, and housing legislation
- Able to step into a live environment and quickly stabilise and improve services
The Opportunity
This role offers the chance to take ownership of a key service area and make a tangible impact over a short period. It suits someone who is practical, decisive, and comfortable operating in a fast‑moving environment where delivery matters.
Additional Information
- Hybrid working model
- Immediate or short notice preferred
- Potential for extension depending on performance and business need
Service Delivery Manager - Property Services in Kings Langley employer: Liquid
Contact Detail:
Liquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager - Property Services in Kings Langley
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their needs, especially around managing contractors and improving service delivery. Show them you’re the hands-on leader they’re looking for!
✨Tip Number 3
Don’t just apply; follow up! After submitting your application through our website, drop a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Practice your pitch! Be clear about your achievements in managing repairs and maintenance services. Highlight specific examples of how you’ve driven performance and improved processes. Confidence is key!
We think you need these skills to ace Service Delivery Manager - Property Services in Kings Langley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Service Delivery Manager. Highlight your experience in managing repairs and maintenance services, and don’t forget to mention any relevant KPIs you've successfully managed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on leadership role. Share specific examples of how you've driven performance and improved service delivery in previous positions.
Showcase Your Team Leadership Skills: Since this role involves leading a team, make sure to emphasise your experience in developing teams and addressing underperformance. We want to see how you’ve motivated others to achieve their best!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Liquid
✨Know Your Stuff
Make sure you brush up on your knowledge of property services and repairs. Understand the key responsibilities of a Service Delivery Manager and be ready to discuss how your experience aligns with managing contractors, budgets, and KPIs.
✨Show Your Leadership Skills
Prepare examples that showcase your leadership abilities. Think about times when you've stepped in to improve performance or manage a team effectively. Be ready to explain how you set clear expectations and dealt with underperformance.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations. For instance, how would you handle a contractor failing to meet quality standards? Practise articulating your thought process and decision-making skills in these scenarios.
✨Understand Compliance and Safety
Familiarise yourself with health and safety legislation and compliance requirements relevant to the housing sector. Be prepared to discuss how you ensure adherence to these standards in your previous roles.