Liquid is seeking an Interim Assistant Director of Complaints to lead the organisation's complaints transformation. The role is 12 months, based in Kings Cross, with a 4 days in the office / 1 day from home pattern and a daily Umbrella rate of 520.08.
You will stabilise the complaints function, drive governance, and deliver sustainable improvements across the end-to-end journey within the Customer Experience Directorate.
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Interim Head of Complaints & Service Improvement employer: Liquid
Join a dedicated charitable housing organisation that prioritises the safety and well-being of its residents while fostering a supportive and collaborative work environment. As a Fire & Security Engineer, you will benefit from a comprehensive package including a business-use van, fuel card, and modern technology to enhance your work efficiency. With a strong focus on employee development and a commitment to community service, this role offers meaningful opportunities for growth and the chance to make a real difference in people's lives across Andover and beyond.
