Contracts Manager - Mechanical and Electrical

Location: North West London

Salary: Upto £55,000

Contract: Permanent, full time

Working pattern: Hybrid working, 2 days per week from the North West London office, with travel across London and Hertfordshire

This is a strong opportunity for an experienced Mechanical & Electrical contracts professional to join one of the UK’s leading housing providers in a permanent role with real purpose and variety. You will be overseeing key M&E contracts across occupied residential buildings, ensuring systems are safe, compliant, well maintained and delivering value for money. It is a role where technical knowledge matters, but so does the ability to manage contractors, challenge performance and keep services moving without residents being dragged into the misery Olympics.

You will lead on contracts covering assigned mechanical and electrical systems, including replacement works, servicing, maintenance and smaller project activity. The focus is on safe, compliant delivery, strong contractor management, accurate records and continuous service improvement.

What you’ll be doing:

• Leading and managing contracts for mechanical and electrical systems
• Overseeing replacement, servicing, maintenance and small project works
• Ensuring services are safe, compliant, efficient and value for money
• Monitoring contractor performance against specifications, KPIs and compliance requirements
• Chairing contractor review meetings and driving improvement where needed
• Maintaining up-to-date knowledge of statutory legislation, British Standards and relevant guidance, including SFG20
• Managing budgets, forecasting, spend control, payment approvals and contract variations
• Supporting procurement activity and contract management processes
• Investigating incidents, complaints and compliance issues
• Maintaining clear audit trails and compliance records from start to finish
• Working closely with residents, contractors, internal teams and stakeholders
• Supporting planned works through repairs data, service trends and operational insight

Essential experience and qualifications:

• Level 3 NVQ Diploma in Mechanical Engineering Maintenance and Repair, or equivalent experience
• Strong technical knowledge of mechanical and electrical systems
• Good understanding of safety requirements, statutory compliance and commercial contract management
• Sound knowledge of current building regulations and Health & Safety legislation, including CDM
• Experience managing third-party contractors or suppliers
• Experience delivering large-scale M&E testing, servicing, maintenance or compliance programmes
• Ability to manage budgets, forecast spend and deliver value for money
• Strong communication skills, with the confidence to influence, challenge and build relationships
• Good working knowledge of Microsoft Word, Excel and Outlook
• Strong organisational and time management skills
• Ability to manage competing priorities and work to deadlines under pressure
• Willingness to work from the North West London office and travel across sites as required

Desirable experience:

• Social housing or large residential property experience
• Membership of a relevant professional body
• SMSTS, IOSH Managing Safely or NEBOSH General Certificate
• Experience working with SFG20 maintenance standards
• Experience supporting procurement exercises or contract mobilisation
• Strong knowledge of compliance-led M&E services in occupied buildings

What’s on offer:

• Upto £55,000 salary
• Permanent, full-time opportunity
• Hybrid working, with 2 days per week in the North West London office
• Travel across London and Hertfordshire
• 25 days’ annual leave plus bank holidays, rising with service
• Option to buy or sell holiday
• Additional wellbeing days
• Paid volunteering days
• Generous pension contribution
• Life cover
• Enhanced family leave
• Private medical and dental insurance options
• Critical illness cover options
• Wellbeing discounts and virtual GP access
• The chance to work for a large, purpose-led housing organisation where the role has visible impact

This is a genuinely worthwhile opportunity for someone who enjoys technical contract management, compliance-led service delivery and improving the quality of homes for residents. You will be joining a collaborative housing organisation where your work will directly support safer, better-maintained homes across London and Hertfordshire.