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- Tasks: Lead and manage operations for exciting international events, ensuring top-notch delivery and client satisfaction.
- Company: Join Lipton Media, a dynamic recruitment agency specialising in B2B media sales across various platforms.
- Benefits: Enjoy a competitive salary, hybrid work options, and a bonus of up to 15%.
- Why this job: Be part of a high-performance culture that values innovation, creativity, and professional growth.
- Qualifications: Proven experience in managing large-scale events, team leadership, and budget management is essential.
- Other info: This role offers the chance to shape the future of event operations in a leading global company.
Head of Event Operations – Exhibitions
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
£70,000 – £75,000 Base + up to 15% Bonus
Hybrid
London
Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business.
The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events.
They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability.
Role Responsibilities : Head of Operations
Team Related
Develop a high-performance culture by championing best practices and professional development
Building a ‘one team’ ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice
Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team
Portfolio & Event Related
Responsible for portfolio event delivery – with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience
Maximising the profitability, sustainability, and quality of each event through effective budget management
Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology
Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies
Responsible for risk and compliance at events – ensure security plans are adhered to and that each event has a full risk assessment
Profile Required: Head of Operations
* An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally
* Must have Expo experience – 1000 + Attendees
* Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences
* Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners)
* Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development.
* Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages.
* Experience in venue and supplier contracting and negotiation upwards of £2.5m
* Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made.
Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. xiskglj
Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge
Head of Event Operations employer: LIPTON MEDIA
Contact Detail:
LIPTON MEDIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Event Operations
✨Tip Number 1
Network with professionals in the events industry, especially those who have experience in large-scale exhibitions. Attend relevant industry events or webinars to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Showcase your leadership skills by volunteering for roles that involve team management or project oversight. This will not only enhance your CV but also give you practical examples to discuss during interviews.
✨Tip Number 3
Familiarise yourself with the latest technologies and innovations in event management. Being knowledgeable about tools that improve attendee experiences can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've maximised profitability and managed budgets in previous roles. Having tangible results to share will demonstrate your capability to handle the responsibilities of this position.
We think you need these skills to ace Head of Event Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing large-scale events, particularly in the B2B or B2C space. Include specific examples of events you've managed, focusing on your role in budget management and team leadership.
Craft a Compelling Cover Letter: In your cover letter, emphasise your track record in delivering complex events and your ability to foster a high-performance culture within teams. Mention your experience with expo events and how you can contribute to the company's success.
Showcase Relevant Skills: Highlight skills that are crucial for the Head of Event Operations role, such as project management, risk assessment, and negotiation. Use concrete examples to demonstrate how you've successfully applied these skills in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no errors. A polished application reflects your attention to detail, which is essential for managing successful events.
How to prepare for a job interview at LIPTON MEDIA
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in managing large-scale events, particularly those with over 1000 attendees. Highlight specific examples where you successfully delivered complex projects and how you handled challenges.
✨Demonstrate Leadership Skills
As a Head of Operations, you'll need to lead a team effectively. Share your experiences in coaching and developing team members, and provide tangible examples of how you've fostered a high-performance culture in your previous roles.
✨Discuss Budget Management Proficiency
Since budget control is crucial for this role, be ready to talk about your experience with financial management. Discuss how you've maximised profitability while ensuring quality and sustainability in past events.
✨Emphasise Innovation and Creativity
The role requires implementing innovative solutions for events. Prepare to share examples of how you've introduced creative elements to enhance attendee experiences and improve event outcomes.
