Customer Service & Event Operations Executive £30,000 - £35,000 + Excellent Benefits Leading independent events business seeks a polished Customer Service & Event Operations Executive. This role would suit someone with experience in customer service, administration or a similar support role who is looking to develop their career within the events industry. You will support customers and delegates throughout their event journey, manage event administration and help deliver a seamless onsite experience, working closely with Sales, Marketing, Production and Finance. This is a varied, fast-paced role for someone who is organised, proactive and detail-focused, with strong communication skills and a genuine commitment to customer service. You will be comfortable taking ownership, solving problems and managing multiple priorities, whilst being keen to learn and develop within the role. Skills, Experience & Attributes We are looking for someone who can demonstrate: Excellent attention to detail, with confidence managing high volumes of customer and event data accurately. Strong organisational and prioritisation skills, with the ability to manage competing deadlines effectively. A proactive, solutions-focused approach with the confidence to take ownership and work independently. Clear, professional written and verbal communication skills and a strong customer-service focus. Confidence learning and using CRM, registration and event technology systems. Good working knowledge of Microsoft Office, particularly Excel, Outlook and Word. Previous experience in customer service, administration or a similar support role; events experience is beneficial but not essential. A collaborative approach and flexibility to support live events, including occasional travel and onsite working. Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs.
Customer Service & Event Operations Executive employer: Lipton Media Careers
Lipton Media is an exceptional employer, offering a vibrant work culture that fosters creativity and innovation in the heart of London. With a strong focus on employee growth, we provide ample opportunities for professional development and international travel, making each event a unique experience. Our competitive salary package, hybrid working model, and commitment to employee well-being ensure that you will thrive both personally and professionally in this dynamic environment.
