Business Systems Manager in Liverpool

Shape how a world-class creative institution runs. At LIPA, creativity is at the heart of everything we do but behind the scenes, it’s our systems that make it all possible. We’re looking for a Business Systems Manager to take the lead in developing, improving and supporting the systems that underpin our organisation. This is a role for someone who enjoys being close to the detail, solving problems, and making things work better, while also wanting to influence how we evolve in the future.

Why this role is different

This isn’t just about maintaining systems. You’ll be:

• Hands-on with core business systems, improving, integrating and supporting them day-to-day;
• Leading projects to implement new solutions and enhancements;
• Working across the organisation with colleagues at every level;
• Exploring opportunities to modernise and innovate how we use technology.

And as you build confidence and credibility, you’ll also have the opportunity to help shape our business systems strategy, influence technology decisions and investment and contribute to longer-term transformation across LIPA.

What you’ll be doing

• Leading the implementation and improvement of business systems aligned to organisational goals – especially working with our newly introduced TechnologyOne suite of programmes;
• Supporting and optimising our existing systems estate, ensuring they remain effective and fit for purpose;
• Acting as a key bridge between technical teams and business users;
• Delivering projects from concept through to implementation;
• Driving data, reporting and business intelligence improvements;
• Managing relationships with suppliers and system vendors;
• Supporting compliance, including regulatory reporting and data protection responsibilities.

This is a role where you’ll be expected to be hands-on but with an eye on strategy and transformation. One minute you may be troubleshooting an issue, guiding a colleague, or helping configure a solution, the next you may be working with the CEO and COO on our dashboard reporting development.

About you

• Has strong experience working with business systems in a complex organisation;
• Is comfortable operating in a hands-on technical and functional role;
• Can translate business needs into practical system solutions;
• Enjoys problem solving and continuous improvement;
• Has experience of managing or mentoring others;
• Communicates confidently with both technical and non-technical colleagues.

You’ll likely have experience across Microsoft platforms, enterprise systems, and reporting tools, alongside a solid understanding of data protection and governance. Most importantly, you’ll bring curiosity, initiative and a desire to make things better.

About LIPA

Founded by Sir Paul McCartney and Mark Featherstone-Witty, LIPA is a globally recognised centre of excellence for performing arts education, with a reputation for innovation and collaboration. We enjoy a global reputation for the quality of our teaching, our world class facilities and an enviable track record of graduate employment and alumni successes. Our systems support everything we do, from the student journey to finance, HR and reporting, across a diverse and creative organisation.

What you’ll get

• A varied and meaningful role at the heart of the organisation;
• The chance to own and shape systems that really matter;
• Opportunities to grow and develop as you become embedded into the role;
• A collaborative and creative working environment;
• Hybrid working (typically ~60% on site);
• Generous pension and benefits (16.48% employers contribution, 8.6% employee).

Are you interested?

If you’re someone who enjoys being hands-on, making impact, and building towards something bigger, we’d love to hear from you.

Next steps

To apply please send your CV and a cover letter explaining why your experience, skills and approach make you the ideal candidate for the role to recruit@lipa.ac.uk. Closing date for applications: 12:00 on Thursday 2 July 2026. Interview date: Friday 10 July 2026.

Should you have any questions about the applications process or require reasonable adjustments for your applications, please contact our Recruitment Team by email: recruit@lipa.ac.uk or by telephone: 0151 330 3091.

Our Commitment to Equal Opportunities

As an equal opportunity’s employer, LIPA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Appointments will always be made on merit.

LIPA - a registered charity No. 1001565.