At a Glance
- Tasks: Lead the Sales Office to deliver competitive quotes and drive sales growth.
- Company: Join Hill and Smith Holdings Plc, a leader in sustainable access solutions.
- Benefits: Enjoy 25 days holiday, life insurance, pension scheme, and free on-site parking.
- Other info: Full-time role with immediate start; flexible working hours available.
- Why this job: Make an impact in a dynamic environment with opportunities for professional growth.
- Qualifications: Experience in engineering or manufacturing and strong team leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Part of Hill and Smith Holdings Plc, based in Middlesbrough, Lionweld Kennedy are the recognised UK’s leading supplier of Safe, Sustainable Access solutions in Steel or GRP. We have a strong heritage of supporting multiple vertical sectors with products adaptable to the latest built environments and have a modern approach backed by 100 years of experience.
The Person
- Ability to work independently or as part of a team.
- Strong time management and prioritisation skills.
- Well organised and punctual.
- A ‘can-do’ attitude and a keenness for professional self-development.
- A thirst to take on growing responsibilities and projects.
Position Description
Responsible for leading the Sales Office function to deliver accurate, timely and commercially competitive quotations that support business objectives and drive sales growth.
Responsibilities
- Lead and support the Key Account Executive and Internal Sales teams, ensuring enquiries are reviewed, qualified, prioritised and quoted accurately.
- Support the Sales Manager in managing daily sales activity, team priorities, workload and follow up discipline.
- Oversee preparation of quotations in line with agreed commercial procedures, ready for the review and sign off from the Sales and Business Development Manager.
- Ensure all sales function/office policies and procedures continue to reflect current practice.
- Monitor and maintain adherence to sales office policies and procedures.
- Drive enquiry progression, quote conversion and pipeline discipline through regular review of open enquiries and quotations.
- Act as a key interface between sales, estimating, drawing office, projects, production, fulfilment and senior management.
- Maintain accurate estimating, enquiry, quotation and order data within ERP/SAP systems.
- Monitor sales and estimating KPIs, including quotation turnaround, conversion, pipeline movement and forecast accuracy.
- Provide coaching, guidance and practical support to team members on customer handling, commercial judgement and process discipline.
- Escalate blockers early and support cross functional resolution where customer outcomes, quotation timing or delivery commitments are at risk.
- Review incentive applications from the sales team to ensure all sales meet the required criteria prior to payment.
Qualifications
- Relevant technical, engineering or commercial qualification (desirable).
Experience
- Experience within engineering, manufacturing or industrial environments.
- Experience leading, supervising or supporting a team and managing competing priorities.
- Experience using enquiry, quotation, pipeline or order data to manage workload and improve performance.
- Confident dealing with customers, internal stakeholders and cross functional escalations.
- Competent in ERP/SAP systems and Microsoft Office applications.
Position
Full Time with an immediate start. Hours of work Mon-Thursday 9.00am -17.00pm, Friday 8.00am – 2.00pm.
Holidays
Full time – 25 days per year (Holiday year Jan – Dec) + 8 Bank holidays, pro rata for part time.
Life Insurance
3 times basic salary whilst in employment.
Pension Scheme
Automatic enrolment if meet criteria, 5% Employee, 3% Employer. After 1 year in April – Age related up to max 6.5%.
Hill and Smith Share options scheme
When available and if applicable.
Employee Assistance Programme
Free to employees (Lifeworks).
Free on-site parking. Close proximity to Town Centre, bus & train stations.
We welcome applicants from all sectors of the community, and we aim to recruit a diverse workforce that reflects the communities we serve. All applicants will be asked to prove that they have the right to work in the UK.
Sales Office Manager employer: Lionweld Kennedy Flooring Ltd
At Lionweld Kennedy, part of Hill and Smith Holdings Plc, we pride ourselves on being an exceptional employer in Middlesbrough, offering a dynamic work culture that fosters professional growth and collaboration. With competitive benefits including generous holiday allowances, a robust pension scheme, and an Employee Assistance Programme, we are committed to supporting our team members both personally and professionally. Join us to be part of a forward-thinking company with over 100 years of experience in providing safe and sustainable access solutions, where your contributions will directly impact our success and the communities we serve.
Contact Details:
Lionweld Kennedy Flooring Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Office Manager
✨Tip Number 1
Get to know the company inside out! Research Lionweld Kennedy and Hill and Smith Holdings Plc. Understand their products, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales management and team leadership. Think about examples from your past experiences that showcase your skills in time management and prioritisation.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Office Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Office Manager role. Highlight your experience in engineering or manufacturing environments and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Lionweld Kennedy. Share your 'can-do' attitude and any relevant achievements that showcase your ability to drive sales growth.
Showcase Your Team Spirit:We love team players! In your application, mention any experiences where you’ve successfully led or supported a team. Highlight your strong time management skills and how you prioritise tasks to meet deadlines.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Lionweld Kennedy Flooring Ltd
✨Know Your Stuff
Before the interview, make sure you understand Lionweld Kennedy's products and their role in the market. Familiarise yourself with their Safe, Sustainable Access solutions and think about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Sales Office Manager, you'll be leading teams. Prepare examples of how you've successfully managed or supported teams in the past. Highlight your ability to prioritise tasks and drive sales growth through effective team management.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer interactions. Think of specific situations where you escalated issues effectively or improved processes, as this will demonstrate your commercial judgement.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's sales strategies, team dynamics, and future projects. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your professional development goals.
