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For Companies At a Glance
- Tasks: Provide first-line user support and assist with IT operations in a dynamic environment.
- Company: Leading entertainment company with a global presence and a focus on growth.
- Benefits: Training opportunities, career growth, and exposure to various technologies.
- Why this job: Kickstart your IT career while making a real impact in the entertainment industry.
- Qualifications: Some IT support experience and familiarity with Windows and MacOS.
- Other info: Perfect for those eager to learn and develop customer-service skills.
The predicted salary is between 24000 - 36000 £ per year.
A leading entertainment company is seeking a Junior IT Support Specialist to provide first-line user support in London. This role is perfect for those early in their IT career, eager to gain experience in a fast-paced environment. You will assist with IT operations, resolve user issues, and gain exposure to various technologies while developing customer-service skills.
The ideal candidate should have:
- Some IT support experience
- Familiarity with Windows and MacOS
- Good communication abilities
This position offers training and growth potential.
Junior IT Support Technician: Grow with a Global Studio employer: Lionsgate
Contact Detail:
Lionsgate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Technician: Grow with a Global Studio
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online platforms can help you feel more confident. Focus on showcasing your problem-solving abilities and customer service skills, as these are key for a Junior IT Support Technician.
✨Tip Number 3
Tailor your approach! When applying through our website, make sure to highlight your relevant experience with Windows and MacOS. Show how your skills align with the role and express your eagerness to learn and grow within the company.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Junior IT Support Technician: Grow with a Global Studio
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant IT support experience you have. We want to see how your skills match the role, so don’t be shy about showcasing your familiarity with Windows and MacOS!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you're excited about starting your IT career with us and how you can contribute.
Show Off Your Communication Skills: Since this role involves helping users, we need to see that you can communicate clearly and effectively. Whether it’s in your CV or cover letter, make sure to demonstrate your ability to explain technical issues in simple terms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lionsgate
✨Know Your Tech Basics
Brush up on your knowledge of Windows and MacOS, as these are crucial for the role. Be ready to discuss common issues users face and how you would resolve them. This shows that you’re not just familiar with the systems but also proactive in problem-solving.
✨Show Off Your Customer Service Skills
Since this role involves a lot of user interaction, think of examples where you've provided excellent customer service. Whether it’s helping a friend with tech issues or a previous job, be prepared to share how you handled those situations effectively.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an upset user or troubleshooting a technical issue. Practise your responses to these scenarios so you can demonstrate your thought process and approach to problem-solving.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team, the technologies you'll be working with, or the training opportunities available. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
