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- Tasks: Support the sales team with customer communication, order processing, and record maintenance.
- Company: Join a dynamic team in a fast-paced sales environment.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work culture.
- Other info: Opportunity for growth and learning in a collaborative setting.
- Why this job: Be the backbone of sales operations and make a real difference for customers.
- Qualifications: Customer service experience and strong attention to detail required.
The predicted salary is between 25000 - 30000 £ per year.
The sales administrator supports the sales team by handling inbound and outbound customer communication, processing orders, maintaining accurate records and ensuring a smooth day-to-day sales operations.
- Order Capture, Entry and Management: Collating orders received by the wider team across the business, sense checking and entering into Orderwise. Ratifying e-commerce orders and processing. Working with the wider team to manage stock issues to ensure order fulfilment. Working with the delivery team to hit customer delivery requirements.
- Customer Service: Managing inbound customer sales queries via phone and email. Handling complaints. Credit management and aged debt.
- Telesales: Adhoc outbound call activity based on specific campaigns/requirements. Some proactive prospecting.
Requirements: Previous customer facing experience with the ability to handle customer queries. Strong attention to detail. Ability to work accurately and independently. Excellent verbal, written and interpersonal skills.
Sales Administrator employer: Lioncroft Wholesale Ltd
Contact Detail:
Lioncroft Wholesale Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the sales industry and let them know you're on the hunt for a Sales Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by role-playing common sales scenarios. This will help you showcase your customer service skills and attention to detail, which are key for this position.
✨Tip Number 3
Stay organised! Keep track of all your applications and follow up with companies after interviews. A simple thank-you email can go a long way in making a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer-facing experience and attention to detail. We want to see how your skills match the Sales Administrator role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your experience with handling customer queries and any specific examples that demonstrate your excellent communication skills.
Showcase Your Attention to Detail: In this role, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lioncroft Wholesale Ltd
✨Know Your Sales Stuff
Make sure you brush up on your sales knowledge and the specific processes mentioned in the job description. Familiarise yourself with order management systems like Orderwise, as well as common customer service scenarios. This will show that you're not just a good fit for the role but also genuinely interested in how the sales team operates.
✨Show Off Your Communication Skills
Since the role involves handling customer queries via phone and email, practice articulating your thoughts clearly. You might want to prepare for common customer scenarios and think about how you'd respond. Demonstrating excellent verbal and written communication during the interview will set you apart.
✨Attention to Detail is Key
Highlight your ability to manage details accurately. Bring examples from your past experience where your attention to detail made a difference, whether it was processing orders or managing records. This will reassure the interviewer that you can handle the responsibilities of the role effectively.
✨Prepare for Telesales Questions
Since the position includes some outbound call activity, be ready to discuss your approach to telesales. Think about how you would handle objections or engage potential customers. Practising a mock sales pitch could help you feel more confident when discussing your strategies.