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- Tasks: Support the sales team with customer communication, order processing, and smooth operations.
- Company: Join a dynamic team in a flexible office environment.
- Benefits: Flexible working hours, competitive pay, and opportunities for growth.
- Other info: Great chance to develop your skills in a supportive team.
- Why this job: Be the backbone of sales and make a real difference in customer satisfaction.
- Qualifications: Customer service experience and strong attention to detail required.
The predicted salary is between 25000 - 32000 £ per year.
The sales administrator supports the sales team by handling inbound and outbound customer communication, processing orders, maintaining accurate records and ensuring a smooth day-to-day sales operations.
- Order Capture, Entry and Management: Collating orders received by the wider team across the business, sense checking and entering into Orderwise. Ratifying e-commerce orders and processing. Working with the wider team to manage stock issues to ensure order fulfilment. Working with the delivery team to hit customer delivery requirements.
- Customer Service: Managing inbound customer sales queries via phone and email. Handling complaints. Credit management and aged debt.
- Telesales: Adhoc outbound call activity based on specific campaigns/requirements. Some proactive prospecting.
Requirements: Previous customer facing experience with the ability to handle customer queries. Strong attention to detail. Ability to work accurately and independently. Excellent verbal, written and interpersonal skills.
Sales Coordinator (Flexible Office) in Birmingham employer: Lioncroft Wholesale Ltd
Contact Detail:
Lioncroft Wholesale Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator (Flexible Office) in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer queries, it's crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with common sales scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to dive into the sales world.
We think you need these skills to ace Sales Coordinator (Flexible Office) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer-facing experience and attention to detail. We want to see how your skills match the Sales Coordinator role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our sales team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since the role involves handling customer queries, make sure your written application reflects your excellent verbal and written communication skills. Clear, concise language will go a long way in impressing us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Lioncroft Wholesale Ltd
✨Know Your Sales Stuff
Make sure you brush up on your sales knowledge and the specific processes mentioned in the job description. Familiarise yourself with order management systems like Orderwise, as well as common customer service scenarios. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your excellent verbal and written communication skills, which are crucial for the position.
✨Attention to Detail is Key
Highlight your attention to detail during the interview. You might want to prepare a few examples where your meticulous nature helped avoid mistakes or improved processes. This will reassure them that you can manage orders accurately and maintain records without a hitch.
✨Be Ready for Telesales Questions
Since the role includes some telesales activities, be prepared to discuss your experience with outbound calls and prospecting. Think of a couple of successful campaigns you've been part of and how you approached them. This will show that you're proactive and ready to contribute to their sales efforts.