At a Glance
- Tasks: Lead depot operations, drive sales growth, and ensure exceptional customer satisfaction.
- Company: Lioncroft Wholesale Limited, a rapidly growing £150m turnover wholesale business.
- Benefits: Competitive salary, career progression opportunities, and a dynamic work environment.
- Other info: Join a passionate team and help shape the future of our business.
- Why this job: Make a real impact in a thriving business while developing your leadership skills.
- Qualifications: Proven leadership experience and a strong customer-focused background.
The predicted salary is between 60000 - 80000 € per year.
The Company Lioncroft Wholesale Limited’s business was formed in 2020 after being bought out from the wider East End Foods business. This wholesale business is a £150m turnover company, stretched across two sites with ambitions to grow rapidly in the next few years. It operates through having a diverse customer base across thousands of customers and a strong supplier base.
What we are looking for We are looking for inspirational leaders with a strong proven background in operational excellence ideally within large space wholesale / retail / grocery / B2B / B2C. Who are naturally commercial and a strong customer service ambassador, with real pace & drive to truly make a difference within a fantastic business. If you are looking for a new challenge OR considering a move to a completely different sector & feel you have the transferable skills, please get in touch by sending a covering letter & CV to the below email address.
Main Duties This is a fantastic role of overseeing all operations of the depot. Directly supporting the Group Depot Manager. In this position, you will work to deliver the business's strategy by leading production performance, control, quality and service across Lioncroft Wholesale Ltd ensuring excellent customer satisfaction scores and a team of empowered employees who are proud to work at Lioncroft Wholesale Ltd. As a General Manager you will have accountability of your depot and lead with exceptional leadership skills, strong communications skills. Responsible for the running of the entire depot; including managing and mentoring employees. Working alongside the wider business to develop and implement the growth and profit strategy. Be “the voice” of the depot by understanding the local market and competitor activity to influence key stakeholders. Ensure the achievement of set targets and objectives. Drive sales growth by identifying opportunities to develop company performance and revenue. Build and maintain a strong rapport with customers with a view to generating sales. Awareness and understanding of stock availability issues. Monitoring health and safety in the depot. Build strong influential relationships with food service and retail customers to understand and meet their needs. Ensure high levels of customer satisfaction through excellent service. Complete store administration and ensure compliance with policies and procedures. Maintain outstanding store condition and visual merchandising standards. Assist HR in resolving staff issues (complaints, grievances, etc).
Essential Requirements A strong customer focused background. Exceptional leadership skills. Previous experience of managing a large team. Must demonstrate a proven ability to motivate, coach and develop people. Ability to communicate effectively verbally and in writing, you will have experience in maintaining good relationships with both internal stakeholders and with our external customers. A proactive “can-do” approach, with a desire to work at pace. A strong attention to detail and ability to plan and prioritize effectively. A desire to improve and refine processes. Aspiration to progress in your career. Results focused Individual.
Desirable Requirements Experience working in a fast-moving environment. A strong understanding of FMCG wholesale business. A strong customer focused background. Must demonstrate a proven ability to motivate, coach and develop people. Must be results focused and able to deliver to KPI’s in a timely manner. Previous experience working in a wholesale/ retail sector.
General Manager in Birmingham employer: Lioncroft Wholesale Ltd
Lioncroft Wholesale Limited is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to excel and contribute to the company's ambitious growth plans. With a strong focus on operational excellence and customer satisfaction, the company offers ample opportunities for professional development and career progression, making it an ideal place for driven individuals looking to make a meaningful impact in the wholesale sector.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the wholesale and retail sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've motivated and developed teams in the past. This will help them see you as the inspirational leader they’re looking for.
✨Tip Number 3
Be proactive! If you spot a company you’d love to work for, don’t wait for them to post a job. Reach out directly through our website, express your interest, and highlight how your skills can help them grow. It shows initiative and could set you apart!
✨Tip Number 4
Prepare for interviews by researching the company’s market position and competitors. Bring insights to the table about how you can drive sales growth and improve customer satisfaction. This will demonstrate your commercial awareness and commitment to their success.
We think you need these skills to ace General Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your leadership experience and operational excellence in wholesale or retail. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Lioncroft Wholesale. Share specific examples of how you've driven sales growth or improved customer satisfaction in your previous roles.
Showcase Your Customer Focus:Since we're all about exceptional customer service, make sure to highlight your customer-focused achievements. Tell us about times you’ve built strong relationships with clients or resolved issues effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lioncroft Wholesale Ltd
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of operational excellence. Brush up on key metrics related to sales growth, customer satisfaction scores, and team performance. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Leadership Style
This role requires exceptional leadership skills, so think about specific examples where you've motivated and developed a team. Prepare to share stories that highlight your ability to inspire others and create a positive work environment.
✨Understand the Market
Familiarise yourself with Lioncroft Wholesale's customer base and competitors. Research current trends in the wholesale and retail sectors, and be prepared to discuss how you would leverage this knowledge to influence stakeholders and drive business growth.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to resolve staff issues or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
