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For Companies At a Glance
- Tasks: Drive sales and provide top-notch customer service in new homes.
- Company: Join a leading developer with a focus on sustainability and innovation.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for growth.
- Why this job: Be the face of our brand and help customers find their dream homes.
- Qualifications: 3 years of sales experience in new homes or estate agency required.
- Other info: Dynamic role with a supportive team and a focus on customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Reports to: Area Sales Manager / Head of Sales and Marketing
Working Pattern: Part-time. A flexible role working 2 to 4 days per week with some weekend working required.
Experience: 3 years new homes sales with a developer or estate agency is essential.
Responsibilities:
- As a Sales Executive you are the centre of our Sales function and the ambassador for our Customers, from the point of enquiry through to the completion of our developments.
- Achieve monthly, quarterly and annual new homes sales targets as agreed with your Area Sales Manager / Head of Sales and Marketing.
- Ensure every purchaser lead is maximised.
- Provide excellence in customer service from enquiry and through every step of the customer experience.
- Ensure the show home complex, stock plots, landscaping, signage, livery, AA signs, and development portal information are correct and presented to the highest standard.
- Understand our product, specification and the benefits of buying our new homes including sustainability and energy efficient features.
- Receive telephone, e-mail, walk-in and portal enquiries from potential customers and provide appropriate information, taking all details including source of enquiry logging all enquiries on the Customer Management system.
- Ensure a robust feedback loop with our marketing team to help direct our marketing activities.
- Maintain a thorough understanding of competitors and local market information for your development and provide accurate and up to date reports as required.
- Negotiate new homes sales making best use of available home buying options and having a thorough understanding of the customers' circumstances, financial status and effectively managing these expectations.
- Ensure all sales and customer contact activities are logged on our Customer Management system.
- Outline the benefits of the company recommended solicitor and IFA.
- Be aware of choices and upgrades and understand the critical build stages for these additional extras.
- Proactively monitor customers' sales progress to ensure exchange of contracts is in good time.
- Remain abreast of all home buying schemes available and current legislation.
- Maintain weekly contact with existing customers on all aspects of the 5* customer journey.
- Be aware of CML inspection and completion dates.
- Undertake a weekly Health and Safety review.
- Hold and minute weekly meetings with the Site Manager to monitor build progress.
- Produce weekly reports as required by the Area Sales Manager.
- Receive any issues/concerns from customers and ensure that appropriate action is taken to resolve them.
- Ensuring GDPR compliance in relation to any data collected, stored or processed.
Sales Executive in Worcester employer: Lioncourt Homes Limited
Contact Detail:
Lioncourt Homes Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Worcester
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their work.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Sales Executive role. Highlight your experience in new homes sales and how you can bring value to their team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team.
We think you need these skills to ace Sales Executive in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your experience in new homes sales and any relevant achievements that show you can hit those targets we’re after.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us. Mention your customer service skills and how you’ve successfully managed enquiries in the past.
Show Your Knowledge: Demonstrate your understanding of our products and the local market in your application. We love candidates who are proactive and know what’s going on in the industry!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lioncourt Homes Limited
✨Know Your Product Inside Out
As a Sales Executive, you'll need to understand the new homes you're selling. Research the specifications, sustainability features, and benefits of the properties. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Customer service is key in this role. Prepare examples from your past experience where you've gone above and beyond for customers. Highlight how you handled enquiries and resolved issues, as this will show your potential employer that you can provide the excellence in customer service they expect.
✨Familiarise Yourself with the Local Market
Understanding the local market and competitors is crucial. Before the interview, research the housing market in Worcestershire and Gloucestershire. Be ready to discuss trends, pricing, and what sets their developments apart from others. This will demonstrate your proactive approach and genuine interest in the role.
✨Prepare for Role-Play Scenarios
Interviews for sales positions often include role-play scenarios. Practice common sales situations, such as handling objections or negotiating prices. This will help you feel more comfortable and showcase your sales skills effectively during the interview.
