At a Glance
- Tasks: Drive sales and provide top-notch customer service throughout the home buying journey.
- Company: Join a leading property developer with a focus on sustainability and customer satisfaction.
- Benefits: Competitive salary, performance bonuses, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and personal growth.
- Why this job: Be the face of our brand and help customers find their dream homes.
- Qualifications: Strong communication skills and a passion for sales and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Key Responsibilities
As a Sales Executive you are the centre of our Sales function and the ambassador for our Customers, from the point of enquiry through to the completion of our developments.
- Achieve monthly, quarterly and annual new homes sales targets as agreed with your Area Sales Manager / Head of Sales and Marketing.
- Ensure every purchaser lead is maximised.
- Provide excellence in customer service from enquiry and through every step of the customer experience.
- Ensure the show home complex, stock plots, landscaping, signage, livery, AA signs, and development portal information are correct and presented to the highest standard.
- Understand our product, specification and the benefits of buying our new homes including sustainability and energy efficient features.
- Receive telephone, e-mail, walk-in and portal enquiries from potential customers and provide appropriate information, taking all details including source of enquiry logging all enquiries on the Customer Management system.
- Ensure a robust feedback loop with our marketing team to help direct our marketing activities.
- Maintain a thorough understanding of competitors and local market information for your development and provide accurate and up to date reports as required.
- Negotiate new homes sales making best use of available home buying options and having a thorough understanding of the customers circumstances, financial status and effectively managing these expectations.
- Ensure all sales and customer contact activities are logged on our Customer Management system.
- Outline the benefits of the company recommended solicitor and IFA.
- Be aware of choices and upgrades and understand the critical build stages for these additional extras.
- Proactively monitor customers sales progress to ensure exchange of contracts is in good time.
- Remain abreast of all home buying schemes available and current legislation.
- Maintain weekly contact with existing customers on all aspects of the 5* customer journey.
- Be aware of CML inspection and completion dates.
- Undertake a weekly Health and Safety review.
- Hold and minute weekly meetings with the Site Manager to monitor build progress.
- Produce weekly reports as required by the Area Sales Manager.
- Receive any issues/concerns from customers and ensure that appropriate action is taken to resolve them.
- Ensuring GDPR compliance in relation to any data collected, stored or processed.
- Any other reasonable duties requested by the business.
Training Sales Executive employer: Lioncourt Homes Limited
As a Training Sales Executive, you will thrive in a dynamic and supportive work environment that prioritises employee development and customer satisfaction. Our company offers competitive benefits, a strong emphasis on teamwork, and opportunities for career advancement, all while being located in a vibrant community that values sustainability and innovation. Join us to be part of a forward-thinking organisation where your contributions directly impact our success and the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Training Sales Executive
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent developments. This way, when you get that interview, you can show them you're not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of a Training Sales Executive. Highlight your customer service skills and sales achievements to make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Training Sales Executive
Some tips for your application 🫡
Show Your Sales Skills:When writing your application, make sure to highlight your sales experience and achievements. We want to see how you've smashed targets in the past and how you can bring that energy to our team!
Customer Service is Key:Don’t forget to emphasise your customer service skills! We pride ourselves on providing an excellent experience for our customers, so share examples of how you've gone above and beyond to help clients.
Know Your Stuff:Familiarise yourself with our products and the benefits they offer. In your application, mention any knowledge you have about sustainability and energy efficiency – it shows you're genuinely interested in what we do!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lioncourt Homes Limited
✨Know Your Product Inside Out
Make sure you have a solid understanding of the homes and features you'll be selling. Familiarise yourself with sustainability aspects and energy-efficient features, as these are key selling points. Being able to discuss these confidently will impress your interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This role is all about the customer experience, so demonstrating your commitment to this will set you apart.
✨Research the Competition
Before the interview, take some time to research competitors in the local market. Understand their offerings and how they compare to what the company provides. This knowledge will show that you're proactive and serious about the role.
✨Be Ready to Discuss Sales Strategies
Think about different sales techniques and strategies you've used in previous roles. Be prepared to discuss how you would maximise leads and negotiate effectively. Showing that you can think strategically about sales will resonate well with the interviewers.
