Trainee New Homes Sales Executive

Job Title: Trainee Sales Executive Reports to: Area Sales Manager / Head of Sales and Marketing The Lioncourt Group is unique within the house building industry and we are very proud to be distinctly different. It is our culture, focus on quality and success that inspires all employees in the Lioncourt Group to deliver exceptional performance. Agility – we adapt quickly to change and have created a supportive but flexible environment. Quality – we are all highly driven by quality and proud to be a 5 Star Home Builder. We are focused on quality of build, design and customer service. As a Trainee Sales Executive you will be allocated a mentor and follow a 12 month Development Programme. You will be based on an active development and be fully involved in the daily activities of a Sales Executive. This role offers a competitive salary, excellent commission scheme which increases with promotion, typically working Thursday to Monday, with one weekend off each month. During your training you will learn the skills to: Achieve monthly, quarterly and annual new homes sales targets as agreed with your Area Sales Manager / Head of Sales and Marketing Understand our product, specification and the benefits of buying our new homes including sustainability and energy efficient features Receive telephone, e-mail, walk-in and portal enquiries from potential customers and provide appropriate information, taking all details including source of enquiry logging all enquiries on the Customer Management system Ensure a robust feedback loop with our marketing team to help direct our marketing activities Maintain a thorough understanding of competitors and local market information for your development and provide accurate and up to date reports as required Negotiate new homes sales making best use of available home buying options and having a thorough understanding of the customers circumstances, financial status and affectively matching and managing these expectations Ensure all sales and customer contact activities are logged on our Customer Management system Proactively monitoring customers sales progression to ensure exchange of contracts is in good time Produce weekly reports as required by the Area Sales Manager Ensuring GDPR compliance in relation to any data collected, stored or processed Any other reasonable duties requested by the business in support of home sales and customer service excellence.