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For Companies At a Glance
- Tasks: Drive sales and provide top-notch customer service throughout the home buying journey.
- Company: Join a leading property developer with a focus on sustainability and innovation.
- Benefits: Competitive salary, bonuses, and opportunities for career advancement.
- Other info: Dynamic team environment with ongoing training and support.
- Why this job: Be the face of our brand and help customers find their dream homes.
- Qualifications: Strong communication skills and a passion for sales.
The predicted salary is between 30000 - 40000 £ per year.
Key Responsibilities
As a Sales Executive you are the centre of our Sales function and the ambassador for our Customers, from the point of enquiry through to the completion of our developments.
- Achieve monthly, quarterly and annual new homes sales targets as agreed with your Area Sales Manager / Head of Sales and Marketing.
- Ensure every purchaser lead is maximised.
- Provide excellence in customer service from enquiry and through every step of the customer experience.
- Ensure the show home complex, stock plots, landscaping, signage, livery, AA signs, and development portal information are correct and presented to the highest standard.
- Understand our product, specification and the benefits of buying our new homes including sustainability and energy efficient features.
- Receive telephone, e-mail, walk-in and portal enquiries from potential customers and provide appropriate information, taking all details including source of enquiry logging all enquiries on the Customer Management system.
- Ensure a robust feedback loop with our marketing team to help direct our marketing activities.
- Maintain a thorough understanding of competitors and local market information for your development and provide accurate and up to date reports as required.
- Negotiate new homes sales making best use of available home buying options and having a thorough understanding of the customers circumstances, financial status and effectively managing these expectations.
- Ensure all sales and customer contact activities are logged on our Customer Management system.
- Outline the benefits of the company recommended solicitor and IFA.
- Be aware of choices and upgrades and understand the critical build stages for these additional extras.
- Proactively monitoring customers sales progress to ensure exchange of contracts is in good time.
- Remain abreast of all home buying schemes available and current legislation.
- Maintain weekly contact with existing customers on all aspects of the 5* customer journey.
- Be aware of CML inspection and completion dates.
- Undertake a weekly Health and Safety review.
- Hold and minute weekly meetings with the Site Manager to monitor build progress.
- Produce weekly reports as required by the Area Sales Manager.
- Receive any issues/concerns from customers and ensure that appropriate action is taken to resolve them.
- Ensuring GDPR compliance in relation to any data collected, stored or processed.
- Any other reasonable duties requested by the business.
Sales Executive employer: Lioncourt Homes Limited
Contact Detail:
Lioncourt Homes Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of a Sales Executive. Highlight your experience in customer service and sales, and don’t forget to mention your understanding of sustainability and energy-efficient features.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t just wait for job openings—be proactive! Apply through our website and follow up with a friendly email. Show us that you’re eager to join the team and ready to make an impact in the sales function.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your sales achievements and customer service experience, as these are key for us. Use specific examples that show how you've met targets or improved customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about sales and how you can contribute to our team. Mention your understanding of our products and how you can enhance the customer experience.
Showcase Your Communication Skills: As a Sales Executive, communication is everything! In your application, demonstrate your ability to engage with customers effectively. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lioncourt Homes Limited
✨Know Your Product Inside Out
As a Sales Executive, understanding the product is key. Make sure you can confidently discuss the features of the homes, especially the sustainability and energy-efficient aspects. This will show your potential employer that you're not just selling a house, but a lifestyle.
✨Master Customer Service Scenarios
Prepare for questions about customer service by thinking of specific examples from your past experiences. Be ready to demonstrate how you've handled enquiries and resolved issues effectively. This will highlight your ability to provide excellence in customer service, which is crucial for the role.
✨Research the Competition
Familiarise yourself with competitors in the local market. Being able to discuss their strengths and weaknesses during the interview will show that you’re proactive and knowledgeable, which is exactly what they want in a Sales Executive.
✨Practice Your Negotiation Skills
Since negotiating sales is a big part of the job, practice articulating your negotiation strategies. Think about how you would handle different customer scenarios and be prepared to discuss how you would manage expectations while closing deals.