Area Build Manager in Redditch

Job Description

Job Title: Area Build Manager / Contracts Manager

Reports to: Construction Director

Key Responsibilities

To take full ownership for the delivery of developments within an allocated geographical area by overseeing and supporting our Site teams, sub-contractors, and suppliers to produce the highest quality homes for our customers, safely, efficiently, professionally within set budgets and to the agreed programme of works.

1. Health, Safety & Environment

– Create a positive team approach to maintaining the highest Health and Safety standards

– Comply with responsibilities outlined by Lioncourt Homes Health and Safety Policy and the Health, Safety & Environment Manager (HS & E) ensuring compliance from our site teams and sub-contractors

– Assist the HS & E Manager in preparing the Construction Phase Health, Safety and Environmental Plan

– Continuous monitoring and supporting of HS&E on developments, providing constructive feedback to each Site team

– Be aware of and support the Company’s commitment to Mental Health Awareness.

2. Development Planning

– Alongside the Construction Director, agree build direction, taking into account individual site challenges and complexities

– Create and adjust build programmes and communicate these to the site teams

– Identify critical issues which could affect the programme delivery and put plans in place to reduce impact.

3. Quality and Programme Delivery

– Visit each development frequently

– Monitor and inspect quality and site presentation to ensure that the highest standards are being achieved by encouraging continuous improvement

– Monitor the NHBC portal to ensure reportable items are kept to a minimum and produce reports to the site teams as and when required

– Provide regular internal feedback where any quality issues are recurrent

– Promote and support the attainment of NHBC quality awards.

4. Leadership

– Create a positive, productive team environment in line with our business culture and values

– Lead, motivate, support, guide and encourage the career development of all members of each Site team

– Carry out recruitment in conjunction with HR and the needs of developments and the business

– Recognise and encourage excellent performance

– Ensure that any training requirements are discussed openly, and steps taken to support any additional development needs

– Undertake annual PDR’s.

5. Sustainability

– Support the delivery of our local Employment and Skills training initiatives

– Encourage a positive and proactive approach to waste management

– Support the achievement of our Company Sustainability Vision targets

– Support community engagement initiatives.

6. Sales Interface

– Ensure a positive, proactive relationship of transparency and trust with the Sales team

– Clear and concise communication

– A thorough understanding of the conveyancing and completion processes.

7. Customer Service

– Maintain a 5 star mindset across all of the site teams

– Have a thorough understanding of the customer journey both pre and post legal completion ensuring that each site team is adhering to our standards

– Carry out handover inspections and produce reports to the relevant site teams

– Have a full understanding of the HBF satisfaction process to ensure the highest results are achieved

– Strive to achieve the highest quality Lioncourt homes for our customers.

8. Internal and External Working Relationships

Build a strong cross disciplinary team ethos with all internal departments including Health and Safety, Sales, Commercial, Customer Care, Design, Engineering, Finance, Land, Marketing, HR and IT .

Develop solid working relationships with:

– suppliers and sub-contractors

– local authorities

– service and utility companies

– consortium site representatives where applicable

– local community stakeholders

– consultants

– building Control

– Environment Agency

– Health & Safety Executive

– Housing Association representatives.

9. Person specification

Educational attainment

10 + years experience within house building of which 3 years managing multiple projects as Contracts Manager or Area Build Manager, essential.

Degree level attainment within a construction related field, desirable.

NVQ Construction Management Level 6 or above, desirable.

Personal qualities

A genuine passion for the safe delivery of excellent quality homes.

Driven and resilient.

Proficient IT user.

Driving licence.

Leadership and Management style

Able to apply a calm, logical, empathetic approach to situations.

Proven experience of coaching and guiding others through good communication skills.

Able to delegate work effectively.

Time efficiency.

Experience required

3 + years at Contracts Manager level or similar.