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- Tasks: Drive sales and provide top-notch customer service throughout the home buying journey.
- Company: Join a leading property developer with a focus on sustainability and innovation.
- Benefits: Competitive salary, bonuses, and opportunities for career advancement.
- Other info: Dynamic work environment with a supportive team and growth potential.
- Why this job: Be the face of our brand and help customers find their dream homes.
- Qualifications: Strong communication skills and a passion for sales.
The predicted salary is between 30000 - 40000 £ per year.
As a Sales Executive you are the centre of our Sales function and the ambassador for our Customers, from the point of enquiry through to the completion of our developments.
Duties include:
- Achieve monthly, quarterly and annual new homes sales targets as agreed with your Area Sales Manager / Head of Sales and Marketing
- Ensure every purchaser lead is maximised
- Provide excellence in customer service from enquiry and through every step of the customer experience
- Ensure the show home complex, stock plots, landscaping, signage, livery, AA signs, and development portal information are correct and presented to the highest standard
- Understand our product, specification and the benefits of buying our new homes including sustainability and energy efficient features
- Receive telephone, e-mail, walk-in and portal enquiries from potential customers and provide appropriate information, taking all details including source of enquiry logging all enquiries on the Customer Management system
- Ensure a robust feedback loop with our marketing team to help direct our marketing activities
- Maintain a thorough understanding of competitors and local market information for your development and provide accurate and up to date reports as required
- Negotiate new homes sales making best use of available home buying options and having a thorough understanding of the customers circumstances, financial status and effectively managing these expectations
- Ensure all sales and customer contact activities are logged on our Customer Management system
- Outline the benefits of the company recommended solicitor and IFA
- Be aware of choices and upgrades and understand the critical build stages for these additional extras
- Proactively monitoring customers sales progress to ensure exchange of contracts is in good time
- Remain abreast of all home buying schemes available and current legislation
- Maintain weekly contact with existing customers on all aspects of the 5* customer journey
- Be aware of CML inspection and completion dates
- Undertake a weekly Health and Safety review
- Hold and minute weekly meetings with the Site Manager to monitor build progress
- Produce weekly reports as required by the Area Sales Manager
- Receive any issues/concerns from customers and ensure that appropriate action is taken to resolve them
- Ensuring GDPR compliance in relation to any data collected, stored or processed.
- Any other reasonable duties requested by the business.
Sales Executive in London employer: Lioncourt Homes Limited
Contact Detail:
Lioncourt Homes Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in London
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent developments. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you'd handle customer objections or close a deal. The more prepared you are, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Executive in London
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've smashed targets in the past and how you can bring that energy to our team!
Customer Service is Key: Don’t forget to mention your customer service skills! We pride ourselves on providing top-notch service, so share examples of how you've gone above and beyond for customers in your previous roles.
Know Your Stuff: Familiarise yourself with our products and the housing market. In your application, show us that you understand what makes our homes special, especially the sustainability features. It’ll really make you stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company while you’re at it!
How to prepare for a job interview at Lioncourt Homes Limited
✨Know Your Product Inside Out
As a Sales Executive, understanding the product is key. Make sure you can confidently discuss the features, benefits, and sustainability aspects of the homes you'll be selling. Research the company’s developments and be ready to explain how they stand out from competitors.
✨Master Customer Service Scenarios
Customer service is at the heart of this role. Prepare for questions about how you would handle various customer interactions. Think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Show Your Sales Savvy
Be ready to discuss your sales strategies and how you've achieved targets in previous roles. Bring specific examples of how you maximised leads and negotiated sales. This will demonstrate your ability to meet the expectations set by the Area Sales Manager.
✨Stay Updated on Market Trends
Understanding the local market and competitors is crucial. Before the interview, research current trends in the housing market and be prepared to share insights. This shows that you’re proactive and knowledgeable, which is exactly what they’re looking for.