Operational Support Manager
Operational Support Manager

Operational Support Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead compliance and health & safety efforts while managing operational support.
  • Company: Join a dedicated team at Lion Health, serving 28,000 patients.
  • Benefits: Enjoy 6 weeks annual leave, free on-site gym, and ample parking.
  • Why this job: Make a real impact in a busy practice with leadership opportunities.
  • Qualifications: Experience in management and operational leadership required.
  • Other info: Dynamic role with a focus on compliance and IT project leadership.

The predicted salary is between 36000 - 60000 £ per year.

The Operational Support Manager will provide leadership, assurance and oversight of all compliance, health & safety and estates responsibilities across the practice, ensuring statutory and regulatory requirements are met, risks are proactively managed, and the practice remains inspection-ready at all times. The role is permanent, working 37 hours/week. The successful candidate will be required to commence work at 7:30am on at least one to two days per week, and will work a full day on a Friday.

The post holder will own compliance and assurance, while delegating day-to-day maintenance coordination and reactive work to the Facilities Administrator. This is a management and operational leadership role, not a caretaking position. You may be required to take the lead role in any IT/systems projects that need to be delivered, and work with the administrator to ensure all day to day IT functions (including telephony) are maintained.

You will provide line management and support to the Facilities and IT Administrator and Administrative Team Leader, and support the achievement of agreed targets, reducing, solving and escalating risk where necessary.

Lion Health has a registered population of around 28,000 patients and has dedicated clinical and administrative teams, therefore this role is crucial in supporting the general running of a busy Practice.

Benefits:

  • Ample free on-site parking
  • 6 weeks annual leave
  • On-site gym, free for all staff

Operational Support Manager employer: Lion Health

Lion Health is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as ample free on-site parking, six weeks of annual leave, and access to a free on-site gym, employees enjoy a balanced work-life environment while contributing to the health and safety of a dedicated team serving a registered population of 28,000 patients. This role not only provides leadership opportunities but also allows for meaningful engagement in compliance and operational excellence within a busy practice setting.
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Contact Detail:

Lion Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Support Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for an Operational Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the practice's compliance and health & safety policies. Show us that you understand the importance of these areas and how you can contribute to keeping the practice inspection-ready. Confidence is key!

✨Tip Number 3

Don’t just apply anywhere; focus on roles that align with your skills in operational leadership and compliance. Use our website to find positions that match your expertise, and tailor your approach to each one.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Remind them why you’re the perfect fit for the Operational Support Manager role and express your enthusiasm for the opportunity.

We think you need these skills to ace Operational Support Manager

Leadership
Compliance Management
Health & Safety Oversight
Risk Management
Operational Management
IT Project Management
Team Management
Communication Skills
Problem-Solving Skills
Statutory and Regulatory Knowledge
Administrative Coordination
Inspection Readiness
Delegation Skills
Target Achievement

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in compliance, health & safety, and operational leadership. We want to see how your skills align with the role of Operational Support Manager!

Showcase Your Management Skills: Since this is a management role, don’t forget to emphasise your leadership experience. Share examples of how you've successfully managed teams or projects in the past. We love seeing candidates who can lead and inspire others!

Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity and organisation!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Lion Health

✨Know Your Compliance Stuff

Make sure you brush up on compliance, health & safety regulations, and estates responsibilities. Being able to discuss how you've managed these areas in the past will show that you're ready to take on the leadership role.

✨Show Your Leadership Skills

Prepare examples of how you've successfully led teams or projects before. Highlight your experience in managing staff and ensuring targets are met, as this is key for the Operational Support Manager position.

✨Be Ready for IT Discussions

Since you'll be involved in IT/systems projects, it’s a good idea to familiarise yourself with relevant technologies and systems. Be prepared to discuss any past experiences you have with IT management or project delivery.

✨Demonstrate Proactive Risk Management

Think of specific instances where you've identified and mitigated risks in your previous roles. This will show that you can keep the practice inspection-ready and handle challenges effectively.

Operational Support Manager
Lion Health

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