At a Glance
- Tasks: Manage client relations and develop top-notch digital marketing solutions.
- Company: Dynamic agency with a fun, collaborative culture.
- Benefits: Competitive salary, WFH options, and continuous professional networking.
- Other info: Exciting opportunities for growth in a supportive environment.
- Why this job: Join a team that empowers you to help businesses thrive in digital marketing.
- Qualifications: 10+ years in digital marketing and strong customer service skills.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced and self-driven Digital Account Manager to join our agency team. As a Digital Account Director, your main duty will be to develop and manage client relations, handle escalations, upgrade opportunities and ensure optimal performance and experience.
Responsibilities
- Account direction and management including setting client expectations, project plans, budgeting and forecasting, and overseeing quality and accuracy of deliverables.
- Communicating with customers on an ongoing basis to provide support.
- Communicating with clients to share progress reports.
- Develop best-in-class digital marketing solutions for clients based on their goals and objectives.
- Driving and delivering flawless client service by maintaining exceptional relationships with key decision makers.
- Set up a list of KPIs to track for each client.
Requirements
- We’re looking for a self-motivated, high integrity individual who has an interest in digital marketing and the desire to help businesses succeed.
- 10+ years of digital marketing experience (working with cross-functional teams is a plus).
- A solid understanding of the dynamic digital marketing industry.
- An exceptional work ethic and the willingness to go above and beyond to get the job done while maintaining a supportive, empowering and positive attitude.
- Very strong customer service orientation.
- Project management experience preferred.
- Team player.
Benefits
- Competitive market salary.
- Work with eCommerce market leaders in their industry.
- WFH opportunity.
- Grow and extend your professional network continuously.
- A fun team environment with a great collaborative culture.
- Learning environment with a hands-on approach.
Senior Account Director employer: Lion Digital
Join our dynamic agency as a Senior Account Director, where you'll thrive in a collaborative and supportive environment that prioritises exceptional client service and innovative digital marketing solutions. With competitive salaries, opportunities for professional growth, and the flexibility of working from home, we empower our employees to build meaningful relationships and expand their networks while enjoying a fun and engaging workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Lion Digital and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Lion Digital are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Lion Digital on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Lion Digital. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Account Director
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Lion Digital. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Lion Digital:Show us that you’ve done your homework! In your application, briefly mention what you admire about Lion Digital’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Lion Digital
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Lion Digital will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Lion Digital, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
