Parking Appeals & Representations Officer in London
Parking Appeals & Representations Officer

Parking Appeals & Representations Officer in London

London Full-Time 52000 - 78000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Investigate and respond to parking appeals and manage casework efficiently.
  • Company: Large local authority in South East London with a supportive team.
  • Benefits: Competitive pay of £25 per hour and a 9-month contract.
  • Why this job: Make a difference in your community by ensuring fair parking enforcement.
  • Qualifications: Experience in local authority or housing association roles is essential.
  • Other info: Office-based role with opportunities for professional growth.

The predicted salary is between 52000 - 78000 £ per year.

A large local authority in South East London is seeking an experienced Parking Appeals & Representations Officer to join its back-office parking services team on a contract basis.

This role is suited to candidates with proven local authority or housing association experience only, who are confident managing statutory parking appeals, representations and adjudication casework to strict legislative deadlines.

Assignment Details

  • Contract Length: 9 months (ongoing assignment)
  • Pay Rate: £25 per hour (Umbrella)
  • Hours: 36 hours per week
  • Working Pattern: Office-based, 5 days per week (no hybrid working)
  • Closing Date: 25/02/2026 at 17:00

The Role

Reporting to a Team Leader within the Back Office Parking Team, the postholder will be responsible for investigating and responding to all correspondence relating to Penalty Charge Notices (PCNs) across the statutory process.

Key focus will be on ETA (Environment and Traffic Adjudicators) appeals, ensuring evidence packs are prepared, submitted and monitored in line with legislative timescales and quality standards.

Key Responsibilities

  • Prepare, process and submit ETA appeal cases and evidence packs
  • Respond to and compile ETA case packs for:
  • Moving Traffic Contraventions (MTC)
  • Bus Lane PCNs
  • CEO-issued PCNs
  • Respond to informal challenges, formal representations and Notices of Rejection
  • Maintain awareness of adjudication decisions and feedback implications to senior management
  • Provide expert guidance and advice on parking appeals and representations
  • Ensure all responses meet statutory deadlines and productivity targets
  • Liaise professionally with adjudicators and attend personal hearings where required
  • Support service improvement initiatives and provide cover within the team when needed
  • Skills, Knowledge & Experience

    Essential:

    • Proven experience as a Parking Appeals / Representations Officer
    • Local authority, council or housing association experience only
    • Strong working knowledge of parking enforcement legislation
    • Experience preparing London Tribunals / ETA evidence packs
    • Ability to assess evidence and make balanced, defensible decisions
    • Excellent written communication skills and attention to detail
    • Ability to work under pressure and meet tight deadlines

    This role does not require a DBS. The postholder must comply with GDPR, health & safety and equal opportunities policies. Apply today for a confidential discussion.

    Linsco is acting as an Employment Business in relation to this vacancy.

    Parking Appeals & Representations Officer in London employer: LinSocial Housing Ltd

    Join a large local authority in South East London, where you will be part of a dedicated team focused on delivering high-quality parking services. With a strong commitment to employee development and a supportive work culture, this role offers the opportunity to make a meaningful impact while enjoying competitive pay and a structured work environment. Embrace the chance to grow your expertise in parking appeals within a dynamic public sector setting.
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    Contact Detail:

    LinSocial Housing Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Parking Appeals & Representations Officer in London

    ✨Tip Number 1

    Network like a pro! Reach out to your contacts in local authorities or housing associations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

    ✨Tip Number 2

    Prepare for interviews by brushing up on your knowledge of parking enforcement legislation. We want you to be the go-to expert in the room, so practice answering questions about ETA appeals and case management.

    ✨Tip Number 3

    Showcase your experience with evidence packs! Bring examples of your previous work to interviews. This will demonstrate your attention to detail and ability to meet strict deadlines, which are crucial for this role.

    ✨Tip Number 4

    Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

    We think you need these skills to ace Parking Appeals & Representations Officer in London

    Local Authority Experience
    Parking Enforcement Legislation Knowledge
    Statutory Parking Appeals Management
    Evidence Pack Preparation
    Written Communication Skills
    Attention to Detail
    Decision-Making Skills
    Ability to Work Under Pressure
    Time Management
    Liaison Skills
    Adjudication Process Knowledge
    Service Improvement Initiatives

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Parking Appeals & Representations Officer role. Highlight your local authority experience and any specific skills related to managing parking appeals, as this will show us you’re a perfect fit!

    Show Off Your Writing Skills: Since excellent written communication is key for this role, ensure your application is clear, concise, and free of errors. Use professional language but keep it friendly – we want to see your personality shine through!

    Highlight Relevant Experience: Don’t forget to emphasise your experience with preparing evidence packs and handling statutory deadlines. We’re looking for someone who can hit the ground running, so make sure we know about your past successes in similar roles.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

    How to prepare for a job interview at LinSocial Housing Ltd

    ✨Know Your Legislation

    Make sure you brush up on the relevant parking enforcement legislation before your interview. Being able to discuss specific laws and how they apply to the role will show that you're not just familiar with the job, but that you truly understand the framework within which you'll be working.

    ✨Prepare Evidence Packs

    Since the role involves preparing ETA appeal cases and evidence packs, it’s a good idea to come prepared with examples of how you've successfully managed similar tasks in the past. Bring along any relevant documentation or case studies that highlight your experience and attention to detail.

    ✨Showcase Your Communication Skills

    Excellent written communication is key for this position. Be ready to demonstrate your ability to articulate complex information clearly. You might even want to prepare a brief written response to a hypothetical challenge to showcase your skills during the interview.

    ✨Stay Calm Under Pressure

    This role requires meeting tight deadlines, so be prepared to discuss how you handle pressure. Share specific examples from your previous roles where you successfully managed multiple tasks or tight timelines, and explain your strategies for staying organised and focused.

    Parking Appeals & Representations Officer in London
    LinSocial Housing Ltd
    Location: London

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