At a Glance
- Tasks: Handle resident repair enquiries and schedule repairs efficiently.
- Company: Join a busy housing repairs team in East London.
- Benefits: Competitive hourly rate and hybrid working model.
- Other info: Great opportunity for career growth in social housing.
- Why this job: Make a difference by ensuring homes are safe and compliant.
- Qualifications: Experience in housing repairs and excellent customer service skills.
The predicted salary is between 42000 - 48000 € per year.
I am currently recruiting for an experienced Repairs Advisor to join a busy housing repairs team on a 10-month ongoing contract based in East London.
Rate: £20.12 - £23.22 per hour Umbrella
Hours: 35 hours per week
Location: East London
Working Pattern: Office-based during training, then hybrid (3-4 days in office)
Interviews: MS Teams
Key responsibilities include:
- Handling resident repair enquiries via phone, email, and online systems
- Logging, diagnosing, and scheduling repairs
- Liaising with contractors and internal teams
- Delivering excellent customer service
- Ensuring properties remain safe, warm, and compliant
This is a fantastic opportunity for candidates with experience in:
- Housing Repairs
- Repairs Scheduling
- Property Maintenance Coordination
- Housing Customer Service
- Social Housing / Housing Associations
If you are interested or know someone suitable, please get in touch or send your CV across for immediate consideration.
Repairs Advisor employer: Linsco
Linsco is an excellent employer, offering a supportive work culture that values teamwork and professional development. With a focus on employee growth opportunities and a hybrid working model, staff can enjoy a balanced work-life while contributing to meaningful housing solutions in East London. Join us to be part of a dedicated team that prioritises customer service and community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Advisor
✨Tip Number 1
Get to know the company! Research Linsco and their values, especially in housing repairs. This will help you tailor your responses during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and repairs. We can even help you with mock interviews to boost your confidence.
✨Tip Number 3
Show off your experience! Be ready to discuss specific examples from your past roles that highlight your skills in repairs scheduling and customer service. We want to hear your success stories!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we’re always on the lookout for passionate candidates like you who are eager to join the team.
We think you need these skills to ace Repairs Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing repairs and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Repairs Advisor role. We love seeing enthusiasm and a personal touch, so let your personality come through.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be handling resident enquiries in this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Linsco
✨Know Your Stuff
Make sure you brush up on your knowledge of housing repairs and property maintenance. Familiarise yourself with common issues residents face and how to resolve them. This will show that you're not just interested in the role, but that you understand it too!
✨Customer Service is Key
Since delivering excellent customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to helping residents.
✨Practice Makes Perfect
As the interviews will be conducted via MS Teams, practice your video call skills. Ensure your tech works, find a quiet space, and dress professionally. A little rehearsal can help you feel more confident and make a great impression!
✨Ask Smart Questions
Prepare some thoughtful questions about the team dynamics, the types of repairs you'll be handling, or the hybrid working model. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
