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For Companies At a Glance
- Tasks: Assist with repairs and provide technical advice to ensure customer satisfaction.
- Company: Join a supportive team at a leading maintenance service provider.
- Benefits: Negotiable salary, bonus opportunities, and a permanent role.
- Why this job: Make a real difference by delivering high-quality repairs and solutions.
- Qualifications: Experience in maintenance and a passion for customer service.
- Other info: Work in a dynamic environment with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Role: Customer Care Maintenance Technician – Site based
Location: Castle Donington
Salary: Negotiable depending on experience, package and bonus
Status: Permanent role
The Role
The role involves assisting office-based staff and providing technical advice regarding remedial solutions. Where required, you will carry out repairs and complete works on time and on the first visit.
Responsibilities
- Carry out remedial works as deployed by the customer\’s service team in occupied and unoccupied properties.
- Organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments.
- Complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit.
- Ad hoc duties on closed sites and assist with any customer ready inspection works when required.
- Assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects.
- Provide feedback on subcontractor quality issues.
- Work as part of a team and provide support to the Customer Service Manager and Coordinators.
- Carry out work in a safe, cost-effective manner and look for opportunities to reduce costs and improve standards.
Applications
For more information please apply with an updated CV, or contact Jennifer directly.
Equal Opportunities
Linsco is an equal opportunities employer. All applicants will be considered on their merits regardless of background, characteristics or personal circumstances. All applications will be dealt with in the strictest confidence.
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Customer Care Maintenance Technician - Site Based employer: linsco
Contact Detail:
linsco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Maintenance Technician - Site Based
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical skills. We recommend doing mock interviews with friends or family to build confidence and get feedback.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Care Maintenance Technician - Site Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Customer Care Maintenance Technician role. We want to see how your background aligns with what we’re looking for, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a personal touch, so let your personality come through.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your key achievements and experiences that are most relevant to the job.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your CV and cover letter in one go. Plus, it helps us keep everything organised!
How to prepare for a job interview at linsco
✨Know Your Stuff
Make sure you brush up on the technical aspects of the role. Understand the common remedial solutions and repairs that a Customer Care Maintenance Technician might encounter. Being able to discuss specific examples from your past experience will show that you're not just familiar with the job, but that you can handle it too.
✨Showcase Your Organisational Skills
Since the role involves prioritising workload and managing defects lists, be prepared to talk about how you organise your tasks. Share examples of how you've successfully managed multiple responsibilities in the past, ensuring you meet deadlines and maintain quality standards.
✨Team Player Vibes
This position requires working closely with others, so highlight your teamwork skills. Think of instances where you've collaborated effectively with colleagues or assisted in resolving issues. Emphasising your ability to support the Customer Service Manager and work as part of a team will resonate well.
✨Safety First!
Since the role involves carrying out work in a safe manner, be ready to discuss your approach to safety and cost-effectiveness. Mention any relevant training or certifications you have, and share how you've implemented safety measures in previous roles to ensure a secure working environment.
