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- Tasks: Be the go-to person for residents, coordinating appointments and resolving queries.
- Company: Join a supportive team in a busy office environment in Cheadle.
- Benefits: Enjoy Monday to Friday hours, ongoing training, and a collaborative atmosphere.
- Why this job: Make a real difference by enhancing customer experiences and supporting your team.
- Qualifications: Previous customer service or admin experience, plus strong communication skills.
- Other info: Great opportunity for personal growth in a dynamic workplace.
We are currently recruiting for a Customer Service Administrator to join a busy, office-based team in Cheadle. This role is ideal for someone who enjoys customer interaction alongside strong administrative support and coordination.
You will act as a key link between residents, internal teams, and external contractors, helping to ensure a smooth and professional customer experience from start to finish.
The Role- Act as the main point of contact for residents regarding upcoming works and service schedules
- Contact residents via phone and email to arrange and confirm appointments (no cold calling)
- Handle inbound calls and emails, resolving queries professionally at first point of contact
- Provide administrative support across multiple departments, including data entry, filing and document preparation
- Coordinate with site, logistics and maintenance teams to ensure schedules run smoothly
- Manage and escalate customer complaints or complex issues to the relevant department when required
- Previous experience in an office-based customer service or administration role (property or housing experience desirable)
- Excellent verbal and written communication skills with a professional telephone manner
- Strong organisational skills and the ability to manage multiple tasks
- Confident using Microsoft Office (Word, Excel, Outlook) and CRM systems
- A customer-focused, proactive and empathetic approach to problem-solving
- Monday to Friday working hours - no weekends
- Office-based role in Cheadle
- Supportive, collaborative working environment
- Ongoing training and development opportunities
If you are interested please apply with your CV.
Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.
Linsco is an equal opportunities employer. All applicants will be considered on their merits regardless of background, characteristics or personal circumstances. All applications will be dealt with in the strictest confidence.
Administrator in Cheadle employer: Linsco.
Contact Detail:
Linsco. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Cheadle
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. It shows you're engaged and gives you a chance to find out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Administrator in Cheadle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of interaction with residents and teams, make sure your written application reflects your excellent communication skills. Clear, concise, and polite language goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Linsco.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role. Familiarise yourself with the key responsibilities like handling customer queries and coordinating with teams. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since this role requires excellent verbal and written communication, prepare examples of how you've successfully interacted with customers in the past. Think about specific situations where you resolved issues or provided exceptional service, as these stories will highlight your suitability for the position.
✨Demonstrate Organisational Skills
The job involves managing multiple tasks, so be ready to discuss how you prioritise and organise your workload. You could mention tools or methods you use to stay on top of your tasks, which will show that you're proactive and capable of handling the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
