Customer Care Technican - Site based

Role: Customer Care Technician – Site based

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Location: Castle Donington
Salary Neg depending on experience, package and bonus
Permanent role
Housing/Construction
The role
Linsco are working with a well-established and highly reputable housing developer who is looking for an experienced technician to join their team due to growth. This is a fantastic opportunity to join a company who can offer a competitive salary, great package and career progression
The role
To assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit.
To carry out remedial works as deployed by the customer\’s service team in occupied and unoccupied properties
To organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments.
To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit
Ad hoc duties on closed site and assist with any customer ready inspection works when required.
To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects.
Provide feedback on subcontractor quality issues.
Work as part of a team and provide support to the Customer Service Manager and Coordinators.
Carry out work in a safe, cost-effective manner and look for opportunities to reduce costs and improve standards.
For more information please apply with an updated CV, or contact Jennifer directly
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today, attaching a copy of your current CV.
Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.
Linsco is an equal opportunities employer. All applicants will be considered on their merits regardless of background, characteristics or personal circumstances. All applications will be dealt with in the strictest confidence.

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