At a Glance
- Tasks: Manage contractor relationships and oversee performance in the Voids Service.
- Company: Southwark Council, dedicated to housing and community improvement.
- Benefits: Competitive daily rate and opportunity to make a real difference.
- Other info: Dynamic role with potential for impactful contributions in social housing.
- Why this job: Join a transformative programme and enhance your project management skills.
- Qualifications: Experience in housing contracts and strong relationship management skills.
The predicted salary is between 40500 - 49500 £ per year.
Southwark Council is looking for an experienced Relationship Manager to join its Voids Service and support a major recovery and transformation programme. The successful candidate will take responsibility for contractor performance, commercial oversight, governance, assurance and strategic supplier relationships, ensuring contractors deliver against KPIs, quality standards, compliance requirements, productivity targets and value-for-money objectives.
Key responsibilities:
- Manage relationships with multiple housing, repairs and property contractors.
- Monitor KPIs, productivity, quality, compliance and void turnaround times.
- Oversee contractors supporting the Voids Recovery Programme, including Plentific providers.
- Lead weekly, monthly and quarterly contractor performance reviews.
- Conduct commercial reviews covering expenditure, valuations, variations and value for money.
- Produce performance reports, dashboards and management information.
- Identify underperformance, manage improvement plans and escalate key risks.
- Support the reduction of aged void properties and rental income loss.
Essential experience:
- Strong experience managing housing, repairs, maintenance or property-related contracts.
- Proven contractor relationship and performance management experience.
- Experience with KPIs, commercial reviews and contract governance.
- Experience working within social housing, local authority or regulated environments.
- Excellent analytical, negotiation, communication and stakeholder-management skills.
Location: Southwark, Surrey
Rate: £330.38 per day Umbrella
Sector: Housing / Property
Focus: Contractor Management | Voids | Performance | Commercial Oversight
Mandatory: Must have a UK Passport or a Full Right to Work in the UK
For more information, contact Natasha Haddon.
Relationship Manager (Project) employer: LinsCare
Join our dedicated team in Colindale, London, where we prioritise a supportive and collaborative work culture that empowers our employees to make a meaningful impact in Adult Social Care. We offer competitive rates, ongoing professional development opportunities, and a commitment to person-centred practices that promote independence and wellbeing for both staff and residents. Experience the satisfaction of working in a role that truly values your expertise and fosters growth within a vibrant community.
