At a Glance
- Tasks: Manage void maintenance contractors and ensure properties meet required standards.
- Company: Join a leading housing repairs and maintenance service in Southwark.
- Benefits: Earn £37.91 per hour with a full-time contract position.
- Other info: Opportunity for significant impact and career growth in a dynamic environment.
- Why this job: Play a key role in improving social housing services and contractor performance.
- Qualifications: Experience in repairs, maintenance, or voids within social housing is essential.
Contract Manager – Voids
Location: Southwark, Surrey Pay Rate: £37.91 per hour Umbrella Contract Type: Temporary / Contract Working Pattern: Full-time
The Role
We are currently recruiting for an experienced Contract Manager – Voids to join a housing repairs and maintenance service in Southwark.
The successful candidate will take responsibility for the operational management and performance of appointed voids contractors, ensuring properties are returned to the required standard, within agreed timescales and in line with the Southwark Void Standard.
This is a hands-on operational role requiring someone who can confidently manage contractor performance, resolve delivery issues and drive continuous improvements across the voids programme.
Key Responsibilities
- Lead the day-to-day operational management of void maintenance contractors.
- Monitor contractor performance against agreed KPIs, targets and contractual requirements.
- Chair regular contractor performance meetings and ensure actions are followed through.
- Identify underperformance and implement effective recovery and improvement plans.
- Monitor quality through inspections, audits and performance reviews.
- Work closely with Service Managers and internal teams to coordinate workloads and maximise productivity.
- Analyse performance information and produce reports and recommendations for senior management.
- Identify and resolve barriers affecting void turnaround times.
- Support the mobilisation of new contractors and the implementation of new working practices.
- Ensure all works comply with health and safety requirements, statutory obligations and relevant Southwark procedures.
- Drive improvements in turnaround times, quality, productivity and overall void performance.
- Develop strong working relationships with contractors and key internal stakeholders.
About You
We are looking for an experienced Contract Manager with a strong background in repairs, maintenance and/or voids within the social housing sector.
You will ideally have
- Significant experience managing repairs or void maintenance contracts.
- Strong knowledge of contract management and performance management frameworks.
- Proven experience working within social housing repairs and maintenance.
- Experience managing and challenging contractor performance.
- Excellent leadership and stakeholder management skills.
- Experience using performance data to identify issues and deliver service improvements.
- The ability to make sound operational decisions in a fast-paced environment.
- Excellent communication, organisational and problem-solving skills.
Desirable Experience
- Experience managing multiple contractors.
- Knowledge of NHF Schedule of Rates Version 7.2.
- Previous experience within local authority housing services.
- Experience managing void turnaround programmes.
- Experience supporting contractor mobilisation and service transformation.
What’s on Offer?
- £37.91 per hour Umbrella
- Contract position based in Southwark, Surrey
- Full-time opportunity
- Opportunity to work within a significant social housing repairs and maintenance programme
- A key role with responsibility for contractor performance, service quality and operational improvement
- Apply Now
If you are an experienced Contract Manager with a strong background in social housing repairs, maintenance or voids, and are looking for your next contract opportunity, we would like to hear from you.
- You must have a UK Passport or a Full Right to Work in the UK (Mandatory)
- Apply today with your CV for immediate consideration
Contract Manager employer: LinsCare
LinsCare is an exceptional employer that prioritises the development of its staff and the communities it serves. With a strong commitment to inclusivity and innovation, employees benefit from a supportive work culture, flexible hybrid working arrangements, and ample opportunities for professional growth in the vibrant Bromley area. Join us to make a meaningful impact in the lives of children with Special Educational Needs and Disabilities while advancing your career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like LinsCare, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contract Manager at LinsCare.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at LinsCare
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
