The Resident Engineer will provide proactive and reactive support across a large-scale Juniper networks environment, acting as a trusted technical advisor for day-to-day operations, network transformation, lifecycle management, and critical infrastructure projects.
Key Responsibilities
- Provide operational support across campus switching, routing, and wireless environments.
- Act as the main technical liaison between the customer and HPE Networking teams.
- Troubleshoot complex network incidents and coordinate escalations through support and engineering teams.
- Support network upgrades, migrations, technology refreshes, and infrastructure expansion.
- Develop implementation plans, rollback procedures, validation plans, and operational runbooks.
- Monitor network health, performance, and user experience and recommend improvements.
- Support hardware lifecycle, software upgrades, RMA activity, and production change events.
- Provide knowledge transfer, technical mentoring, and operational best-practice guidance.
- Identify opportunities for automation and operational improvement.
Core Technical Areas
- Campus Networking: EX and QFX switching, VLANs, STP, link aggregation, routing, multicast, high availability, EVPN/VXLAN.
- Routing: OSPF, BGP, Layer 2 and Layer 3 networking.
- Wireless: Mist Wireless Assurance, Mist Wired Assurance, and Marvis AI.
- Transformation: Large-scale network migrations, modernization, cloud-managed networking, testing, and service adoption.
- Troubleshooting: Root cause analysis, incident management, fault isolation, and cross-domain troubleshooting.
- 5+ years supporting large-scale enterprise network environments.
- Strong hands-on experience with enterprise switching, routing, and campus networking.
- Strong experience with EX Series and QFX Series platforms.
- Experience with Mist Wireless Assurance, Mist Wired Assurance, and Marvis AI.
- Experience supporting large-scale wireless deployments, migrations, and network upgrades.
- Strong troubleshooting and root cause analysis skills.
- Strong customer-facing communication, documentation, and stakeholder management skills.
- Ability to operate independently as a trusted technical advisor.
- Must be based and authorized to work in the United States.
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Resident Engineer in Bracknell employer: Linnk Group
Join a dynamic and innovative team in London as a Software Development Engineer, where you'll have the opportunity to work on cutting-edge Edge Platform technologies. Our collaborative work culture fosters creativity and growth, providing you with ample opportunities for professional development and skill enhancement. With a focus on operational excellence and a commitment to employee well-being, we offer a rewarding environment that values your contributions and encourages you to take ownership of impactful projects.
