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- Tasks: Join our team as a Veterinary Receptionist, welcoming clients and managing bookings.
- Company: Linnaeus has over 100 years of experience in providing top-notch veterinary care.
- Benefits: Enjoy 5 weeks holiday, staff discounts, wellness programs, and career progression opportunities.
- Why this job: Be part of a friendly team dedicated to excellent customer service in a rewarding environment.
- Qualifications: Must have 12 months customer-facing experience and good IT skills; veterinary knowledge is a plus.
- Other info: Work 16 hours a week with shifts on weekends; perfect for students seeking flexible hours.
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Park Vet Group are recruiting for a Receptionist to join their team based at their Glenfield branch. In this role you will have the opportunity to enhance your customer service skills whilst working with a friendly and supportive team. This is a permanent position working 34 hours per week, but part-time hours will be considered. You will work 1 in 6 Saturday mornings and bank holidays on a rota.
Responsibilities
- Booking appointments, operations
- Arriving clients for surgeries
- Dispensing medication
- Phone and email queries
- Taking payments
- Being confident about discussing finance
- Pro‑active communication between clients and colleagues to ensure the day runs smoothly
- Administration duties e.g. scanning paperwork, filling in forms and taking payments.
Benefits
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E‑car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
About Us
Established for over 100 years, Park Vets offer primary care services for small animals across the county of Leicestershire. Amongst our many primary care services, we also have a referral centre and dedicated 24‑hour emergency service that is open twenty‑four seven. All our practices are RCVS accredited, meaning we continuously aim to provide a high‑quality service for our patients, giving them a long and happy life.
Park Vets is part of Linnaeus and Mars Veterinary Health, the largest family‑owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long‑term as opposed to being focused solely on short‑term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Park Vets, Linnaeus or the role please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
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Veterinary Receptionist employer: Linnaeus
Contact Detail:
Linnaeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with the veterinary industry and the specific services offered by Park Vet Group. This knowledge will help you engage in meaningful conversations during the interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a receptionist. This could include handling difficult customers or managing busy periods, which will prepare you for the fast-paced environment at Park Vet Group.
✨Tip Number 3
Network with current or former veterinary receptionists to gain insights into their experiences. They can provide valuable tips on what to expect in the role and how to excel, which can give you an edge in your application.
✨Tip Number 4
Showcase your IT skills by familiarising yourself with common veterinary software and telephone systems. Being able to demonstrate your proficiency in these areas during the interview will highlight your readiness for the job.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any specific skills related to reception work. Emphasise your ability to handle cash, manage customer queries, and use IT systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your passion for providing excellent customer service. Mention your proactive nature and how you can contribute to the team at Park Vet Group.
Highlight Relevant Experience: In your application, clearly outline your previous roles that involved customer interaction, especially in a busy environment. Include any specific achievements or situations where you excelled in client care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Linnaeus
✨Show Your Customer Service Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. Be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight your ability to remain calm and professional, even in challenging situations.
✨Familiarise Yourself with the Role
Read up on the responsibilities listed in the job description. Understand what it means to manage customer expectations and handle administrative duties. Being knowledgeable about the role will help you answer questions confidently during the interview.
✨Demonstrate Your IT Proficiency
Since the role requires IT skills, be ready to discuss your experience with software like Word, Excel, and Outlook. If you have experience with client-based systems or multiple line telephone systems, mention that too. This will show that you're equipped to handle the technical aspects of the job.
✨Express Your Passion for Animal Care
Let your enthusiasm for animal welfare shine through. Share any relevant experiences or qualifications you have in veterinary care or client support. This will demonstrate that you're not just looking for any job, but that you're genuinely interested in contributing to the well-being of pets and their owners.
