At a Glance
- Tasks: Support clients and clinical teams with finance and insurance queries in a busy veterinary practice.
- Company: Join Davies Veterinary Specialists, a leading veterinary referral centre in a beautiful countryside location.
- Benefits: Enjoy 5 weeks holiday, career progression, wellness programs, and staff discounts.
- Other info: Be part of a diverse team with a commitment to sustainability and mental health support.
- Why this job: Make a real difference in the lives of pets and their owners while developing your skills.
- Qualifications: Interest in veterinary/animal care and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
In order to apply internally, current Linnaeus Associates should contact our Talent Acquisition team for assistance with their application.
Your Role And Responsibilities:
- Assist in the day-to-day running of our busy referral centre as a full-time Client Finance Administrator reporting to the Finance Manager.
- Work as part of a team and independently to support clients, patients, and clinical teams.
- Reconcile Daily Takings.
- Provide billing and finance support, covering sales, charges, and payments.
- Assess and submit Insurance Claims in a timely manner.
- Review accounts and clinical history to assist clients requiring a direct claim.
- Assist clients with general finance and insurance queries, guiding policyholders on how to proceed with insurance claims and keeping them informed both verbally and in writing.
- Ensure prompt and accurate payment of insurance shortfalls along with excess and co-payment liabilities.
- Manage credit control for outstanding payments, insurance shortfalls, and payments direct from insurers.
- Engage in telephone and face-to-face discussions with clients.
Veterinary/Animal experience or interest in this industry and an understanding of medical terminology is desired but not essential. This is a full-time role working 40 hours per week, with Saturday working on a rota basis (approximately 1 in 6-8 weeks).
Benefits:
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Employer contribution pension scheme
- Income Protection
- Wellness program including Employee Assistance Programme
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
About Us:
Davies is one of Europe's largest and most diverse small animal veterinary referral centres, with a team of over 200 people, situated in the beautiful Hertfordshire/Bedfordshire countryside, within 50 minutes of London by train. Founded over 20 years ago, Davies is recognised as a leader in the veterinary referral sector, offering a diverse range of multi-disciplinary services. We are also known for our pioneering sustainability initiatives within the industry, having gained the Investors in the Environment Green Award and won several other awards.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have a team of Mental Health First Aiders (MHFA) across our practices and central support office, in addition to a confidential Employee Assistance Programme available for everyone.
Davies Veterinary Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned allows us to be driven by our purpose to create a better world, focusing on long-term goals rather than short-term profits. At Linnaeus, a BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up, and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities, and a comprehensive wellbeing package prioritising your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, caring about you and wanting you to be authentic, with everything you need to perform at your best. We are all individuals, but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
Veterinary Client Finance Specialist employer: Linnaeus
Davies Veterinary Specialists is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of its Associates. With generous benefits such as 5 weeks holiday, career progression opportunities, and a comprehensive wellness programme, employees are empowered to thrive both personally and professionally. Located in the picturesque Hertfordshire/Bedfordshire countryside, just a short train ride from London, this role provides a unique opportunity to be part of a leading veterinary referral centre committed to making a positive impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Client Finance Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at Davies or Linnaeus on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your veterinary knowledge and finance skills. Think about how your experience aligns with the role and be ready to share specific examples that showcase your teamwork and problem-solving abilities.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great way to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be in the right place to find all the latest opportunities at Davies and Linnaeus. Let’s get you that dream job!
We think you need these skills to ace Veterinary Client Finance Specialist
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for animals and the veterinary field shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the lives of pets and their owners.
Tailor Your CV:Make sure your CV is tailored to the role of a Client Finance Administrator. Highlight any relevant experience you have with finance, billing, or customer service, and don’t forget to mention any veterinary or animal-related experience, even if it’s just a keen interest!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Davies Veterinary Specialists.
How to prepare for a job interview at Linnaeus
✨Know Your Numbers
As a Veterinary Client Finance Specialist, you'll be dealing with billing and finance support. Brush up on your financial terminology and be prepared to discuss how you would handle daily takings and reconciliations. Showing that you understand the financial side of veterinary care will impress the interviewers.
✨Show Your Team Spirit
This role requires teamwork, so be ready to share examples of how you've successfully collaborated in previous positions. Highlight any experiences where you supported colleagues or worked together to solve problems, especially in a busy environment like a veterinary practice.
✨Prepare for Client Interactions
You'll be assisting clients with finance and insurance queries, so think about how you would communicate complex information clearly and empathetically. Prepare some scenarios where you’ve had to explain financial processes to clients or resolve their concerns effectively.
✨Demonstrate Your Passion for Animals
While veterinary experience isn't essential, showing a genuine interest in the industry can set you apart. Be ready to discuss why you want to work in veterinary finance and how your passion for animal care aligns with the values of Davies Veterinary Specialists.
