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- Tasks: Lead a dynamic veterinary team while delivering high-quality clinical care and mentoring future leaders.
- Company: Join a top-tier, multidisciplinary veterinary hospital with a commitment to excellence.
- Benefits: Enjoy 5 weeks holiday, CPD funding, wellness programs, and career progression opportunities.
- Why this job: Make a real impact in veterinary care while developing your leadership skills.
- Qualifications: Must be a referral specialist vet with strong leadership and mentoring abilities.
- Other info: Be part of a supportive environment that values professional growth and innovation.
The predicted salary is between 48000 - 84000 £ per year.
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Eastcott Referrals has a fantastic opportunity for a Clinical Director to join their team. This integral leadership role will form part of the hospitals senior leadership team (SLT) working closely with the Hospital Director (HD) and clinical teams. This is an exciting opportunity for a referral specialist vet who has a passion for mentoring, leadership and further development at a senior level whilst still having an opportunity to continue with some clinical duties.
Main Purpose and Goals
- Leadership
- Lead in the delivery of all aspects of clinical quality, operational efficiency, development of the hospital team, customer service and commercial performance.
- Provide a clear strategic vision and operational clarity that supports the hospital in achieving its objectives.
- Create a high performing culture that is challenging, supportive and collaborative whilst developing leadership and clinical capabilities across all associates.
- Clinical Delivery, Quality and Governance
- Design and implement lean, simple and customer-centered systems and processes that deliver high quality clinical care.
- Create a culture of high-quality care, quality outcomes and customer service.
- Ensure effective governance and assurance controls are in place to enhance quality & outcomes including the use of risk assessments and audit, learning and development, and technical and service development.
- Carry out clinical duties as a veterinary Specialist.
- Future Strategy & Growth
- Contribute to the delivery of annual/long term performance reviews and future strategic / operating plans for the hospital.
- Identify and implement innovative ideas that lead to the development of the hospital and the wider Linnaeus Group.
Key Responsibilities
- Leadership
- Develop and deliver a shared vision to members of the clinical team, engaging and inspiring the team to contribute to the development of clinical activities within the hospital.
- Effectively lead change across vet team through ensuring a collaborative approach with associates and ensuring that the reasons for change are effectively communicated, understood, owned and implemented.
- Focusing on the veterinary team, build a high performing team through the attraction and retention of highly skilled and capable clinical associates.
- Create a high performance culture through effective communication by demonstrating an awareness of different communication styles and behaviours and responding to these.
- Clinical Delivery, Quality and Governance
- Create the local clinical strategy ensuring that all members of the clinical team are involved and that proposed initiatives and programmes enhance quality and service outcomes.
- Deliver the highest quality clinical care and outcomes with focus on:
- Safety: avoiding harm to patients from care that is intended to help them
- Timely: avoiding unnecessary delays to care that may cause harm
- Effective: Providing evidence based services
- Efficient: Avoiding waste, minimising duplication, optimising productivity
- Person centred: establishing connections with clients and referring vets to deliver high quality care
- Create and implement quality improvement activities including audit, risk assessment and clinical governance processes, benchmarking with other referral practices and responding to learning opportunities.
- Create a culture of professional development including effective CPD, student placements, residency and internship programmes and clinical research, ensuring compliance with RCVS requirements.
- Ensure compliance with all statutory, legal and regulatory areas relating to clinical practice including, for example, RCVS, GDPR, Health and Safety etc.
- Input to Linnaeus wide accreditation standards e.g. RCVS PSS and ISFM Cat Friendly Clinics and other national projects and initiatives.
- Carry out clinical duties as a veterinary Specialist.
- Be accountable for delivering veterinary clinical quality, efficiency and productivity, commercial growth, people metrics, associate engagement and customer experience.
- As a member of the SLT be accountable for the development and delivery of the annual budget and financial targets including revenue, payroll, stock, consumables, capital expenditure, pricing, cost control and debt management.
- Create a culture and be a role model for building positive empathetic relationships with clients, offering excellent levels of service with clear communication including obtaining appropriate consents, having fee estimates in place, providing clear treatment recommendations and effective complaint oversight and management.
- Create a culture and be a role model across the clinical teams for building effective support relationships with referring vets, including clear communication, outcome correspondence, competitive CPD programmes, advice / service support, and issue resolution.
- Use metrics and market intelligence to identify the hospital’s current clinical positioning, its strengths, risks and opportunities to create a future change plan for improvement and growth across the performance metrics.
- Work with the Head of Nursing Services and veterinary service heads to define an achievable clinical strategy that aims to deliver the best veterinary care and provide additional products and services.
- Identify unique services and lines where market opportunities exist and work with the HD and SLT to create business cases for growth and investment.
- Create a culture where the clinical team work collaboratively with the marketing team and BRM to effectively understand the customer needs and enhance their experience.
- Ensure that the clinical, and marketing agendas enhance brand awareness and perception, and support business growth through effective vet relationships, enhanced clinical services, CPD programmes and website support.
- Contribute to product, service and growth opportunities within the wider Linnaeus group and Mars Veterinary Health.
Benefits
- 5 weeks holiday plus bank holidays and Birthday Leave (Holiday days and bank holiday days would be pro-rata for a 4-day week)
- RCVS and VDS fees paid
- External CPD funded
- Extensive free online Linnaeus CPD program
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
About Us
We are a tier 3, ISFM gold status, multidisciplinary veterinary hospital that prides itself on providing extremely high standards of care to our patients. Eastcott Veterinary Referrals is situated in Swindon. Swindon borders the Wiltshire countryside with vast areas of outstanding natural beauty and yet also benefits from excellent transport links to the South West, London and Midlands. Eastcott Referrals recently underwent a major extension and refurbishment meaning it's a great time to join our dynamic and motivated team that has benefited from the support of the Linnaeus Group and Mars Petcare. This investment in our state‑of‑the‑art facilities has allowed us to provide the best care to our patients, and the opportunity to perform the most up‑to‑date and innovative procedures. We encourage our staff to undertake further professional and personal development and provide a friendly and supportive environment in which our teams can flourish and enjoy their work.
If you would like to apply for this position or discuss in more detail please contact sian.emery@linnaeusgroup.co.uk
Referral Clinical Director in Swindon employer: Linnaeus
Contact Detail:
Linnaeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral Clinical Director in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field, especially those at Linnaeus. A friendly chat can open doors and give you insights that might just help you land that Clinical Director role.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills and clinical knowledge. Think about how you can demonstrate your passion for mentoring and developing teams during the conversation. We want to see that spark!
✨Tip Number 3
Showcase your vision! Be ready to discuss innovative ideas for improving clinical care and operational efficiency. We love candidates who can think outside the box and contribute to our future strategy and growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining our fantastic team at Eastcott Referrals.
We think you need these skills to ace Referral Clinical Director in Swindon
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for veterinary care and leadership.
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Clinical Director. Use specific examples that showcase your leadership skills and clinical expertise.
Showcase Your Vision: We’re looking for someone who can provide a clear strategic vision. In your application, outline your ideas for enhancing clinical quality and team development at Eastcott Referrals.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Linnaeus
✨Know Your Stuff
Make sure you brush up on the latest veterinary practices and trends, especially those related to referral services. Being able to discuss recent advancements or case studies will show your passion and expertise in the field.
✨Showcase Your Leadership Skills
As a Clinical Director, leadership is key. Prepare examples of how you've successfully led teams or implemented changes in previous roles. Highlight your ability to inspire and engage others, as this will resonate well with the interviewers.
✨Understand the Company Culture
Familiarise yourself with Eastcott Referrals and the Linnaeus Group's values and mission. Be ready to discuss how your personal values align with theirs and how you can contribute to their high-performance culture.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the hospital's future strategies, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
