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- Tasks: Welcome clients and their pets, manage appointments, and handle client queries.
- Company: Join a close-knit team at Avonvale Vets in beautiful Stratford-upon-Avon.
- Benefits: Enjoy 5 weeks holiday, funded training, and wellness programmes.
- Why this job: Make a difference in pet care while growing your career in a supportive environment.
- Qualifications: Previous experience is a plus, but a passion for pets and teamwork is key.
- Other info: Participate in fun team events and enjoy a vibrant work culture.
The predicted salary is between 22600 - 28500 £ per year.
Location: Stratford-upon-Avon
Job Type: Permanent
Hours: 40 hours, Monday to Friday, with 1:12 Saturdays, 08:30-17:30 (paid in overtime) at our Warwick branch.
Salary: £25,646.40 per annum
We have an exciting opportunity for a Receptionist to join our team at Avonvale Vets in Stratford-upon-Avon. We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team. This is a busy, varied role, so previous experience would be preferable but not required. Ideal applicants will want to grow within the role, and we offer funded training, including courses with the BVRA, to support this.
Roles and responsibilities include:
- Welcoming clients and their pets in a warm, professional manner
- Managing the diary; booking in appointments and surgical procedures
- Answering a range of client questions via email and telephone
- Pro-active communication between clients and colleagues to ensure the day runs smoothly
- Administration duties e.g. scanning paperwork, filling in forms etc
- Processing prescription requests
- Taking payments
- Promoting offers and services
- Ensuring that reception is clean and well-stocked
What we offer:
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities, CPD encouraged and funded
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward scheme
About us: Based in the sought-after area of Warwickshire, we have the best of both worlds with historic castles, beautiful countryside including the nearby Cotswolds and with the City of Birmingham only 30 minutes’ drive and London a direct train away. We are a very close-knit team and have both a summer social, visits from Annie’s Antics ice cream van and a Christmas party each year. We also love a team building event!
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone. Linnaeus is an equal opportunity employer and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
To apply, please complete the quick application form.
Veterinary Receptionist in Stratford-upon-Avon employer: Linnaeus
Contact Detail:
Linnaeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Avonvale Vets. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their close-knit community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and how it relates to the Veterinary Receptionist role.
✨Tip Number 3
Show off your personality! When you meet the team, let your warm and professional side shine through. Remember, they’re looking for someone who can connect with clients and their pets, so don’t be afraid to show your passion for animals and customer service.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, we love seeing candidates who take the initiative to apply directly, so don’t miss out on this opportunity!
We think you need these skills to ace Veterinary Receptionist in Stratford-upon-Avon
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with pets and people.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles that involved customer service or administration, as these will really catch our eye!
Show Your Passion: We love candidates who are passionate about animal care! If you have any experience with pets, whether personal or professional, be sure to include that in your application to stand out.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to hear from you!
How to prepare for a job interview at Linnaeus
✨Know the Practice Inside Out
Before your interview, take some time to research Avonvale Vets. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Prepare examples of how you've successfully interacted with customers in the past. Highlight your ability to remain calm and professional, especially in busy situations.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult client or manage multiple tasks at once. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
