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- Tasks: Provide 3rd line support and troubleshoot applications while collaborating on exciting digital projects.
- Company: Join Mars Veterinary Health, a leader in veterinary care with a commitment to pets and people.
- Benefits: Enjoy a competitive salary, wellbeing programs, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference in veterinary technology and help improve the lives of pets and their owners.
- Qualifications: Experience in application support and strong knowledge of Microsoft Azure required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
9-Month Fixed Term Contract Location: Shirley Office 2 days a week (with occasional travel).
About MVH Europe: Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 18 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety.
AniCura, our largest brand in Europe, provides care to over three million patients each year through 12,500 dedicated professionals. Linnaeus, operating primarily in the UK and Ireland, is home to over 6,000 Associates empowered to deliver exceptional care through a culture of collaboration, clinical excellence, and continuous development.
At MVH Europe, we prioritise a culture of accountability, inclusion, and wellbeing. We believe our purpose to make a better world for pets starts with building a better world for our people. We support our teams through strong governance, comprehensive wellbeing programs, and a shared passion for delivering exceptional outcomes in veterinary care.
The role: As an Applications Engineer within our IT team, you will be instrumental in maintaining the stability, scalability, and performance of our technology estate. You’ll deliver 3rd line support across applications and systems, while also contributing to cross‑functional projects that shape our digital future.
Key Responsibilities:
- Triage, troubleshoot, and resolve application, data, and platform issues
- Provide 3rd line support across a wide range of business systems
- Configure, build, test, and implement application‑based solutions
- Collaborate with cross‑functional teams to deliver technical solutions aligned to business needs
- Develop and maintain integrations across systems and environments
- Implement process automation using SaaS and low‑code tools
- Support Azure services, including event management, permissions, storage, and integrations
- Work with automation and data tools such as PowerShell, SQL, Azure Data Factory, and Logic Apps
- Troubleshoot and support both commercial off the shelf (COTS) and bespoke applications
- Maintain clear documentation for systems, processes, and best practices
- Identify opportunities for system optimisation and continuous improvement
- Partner with wider teams to support shared services and investigations
About You:
Essential Experience & Knowledge:
- 4+ years in a Service Desk or technical support environment
- 2+ years in 2nd/3rd line application support (COTS and bespoke systems)
- Hands‑on experience with application development or SaaS configuration
- Strong knowledge of Microsoft Azure (Logic Apps, Data Factory, Azure Portal)
- Proficiency in PowerShell scripting
- Experience with SQL and data integration processes
- Familiarity with Agile methodologies
Desirable:
- Exposure to DevOps practices (CI/CD pipelines)
- Experience in digital transformation initiatives
- Knowledge of Python, JavaScript, or other scripting languages
- Awareness of cybersecurity best practices
- Experience with Azure Databricks or similar tools
Qualifications:
Essential:
- ITIL Foundation
- Azure Fundamentals
- DevOps Foundations (or equivalent)
Desirable:
- Advanced Azure certifications (e.g., Solutions Architect)
- Additional cloud or data platform certifications
Skills & Attributes:
- Strong problem‑solving ability and attention to detail
- Strong interpersonal skills with a collaborative mindset
- Excellent communication skills, able to translate technical concepts for non‑technical audiences
- Ability to work independently and manage workload in a hybrid environment
- Proactive, adaptable, and confident in a fast‑changing landscape
If this sounds like you, please contact Christina Scimeca, Group Corporate Recruiter, who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through the apply button below.
MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds.
Applications Support Engineer- Fixed Term in Solihull employer: Linnaeus
Contact Detail:
Linnaeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Engineer- Fixed Term in Solihull
✨Tip Number 1
Network like a pro! Reach out to current employees at MVH Europe on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Azure, PowerShell, and application support. We want to see that you can tackle real-world problems!
✨Tip Number 3
Show off your collaborative spirit! MVH values teamwork, so be ready to share examples of how you've worked with cross-functional teams in the past. Highlighting your interpersonal skills can set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the MVH family and contributing to our mission.
We think you need these skills to ace Applications Support Engineer- Fixed Term in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Applications Support Engineer role. Highlight your experience with application support, Azure services, and any relevant technical skills that match the job description.
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving abilities. Give examples of how you've triaged and resolved issues in previous roles, as this is key for the position.
Keep It Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, your application will go directly to our Talent Acquisition team, ensuring it gets the attention it deserves!
How to prepare for a job interview at Linnaeus
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft Azure, PowerShell, and SQL. Be ready to discuss specific projects where you've used these tools, as well as any challenges you faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've triaged and resolved application issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical thinking and attention to detail.
✨Understand the Company Culture
Familiarise yourself with MVH Europe's commitment to collaboration and wellbeing. Think about how your values align with theirs and be ready to discuss how you can contribute to their culture of accountability and continuous improvement.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their digital transformation initiatives or how they support their teams in a hybrid environment. This demonstrates your proactive mindset and genuine interest in the position.