At a Glance
- Tasks: Welcome clients, manage appointments, and provide excellent customer service in a busy veterinary practice.
- Company: Join the friendly team at Warren House Vets, a growing veterinary group in Kent.
- Benefits: Enjoy 5 weeks holiday, career progression, staff discounts, and wellness programs.
- Other info: Flexible part-time hours with opportunities for job share.
- Why this job: Make a difference in pet care while developing your skills in a supportive environment.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 26707 - 26707 € per year.
Salary: £26,707.20 (full-time equivalent)
Location: Warren House Vets, all sites
Job Type: Permanent, part time
Hours: 34 hours per week, job share will be considered. Shifts will vary between 8am - 6.45pm on weekdays. One in 5 Saturdays 8.45am to 4.45pm.
About the role
We are looking for a friendly and personable Client Care Assistant to join our team at the Warren House Group in Kent. If you are a friendly, caring and compassionate person with excellent communication and administration skills, we would like to hear from you. Previous experience of working in a veterinary practice is desirable but not essential, as full training will be given. However, you need to be confident working in a busy, client-facing role.
Responsibilities
- Meeting and greeting clients
- Answering phone calls
- Booking appointments using a diary management system
- General administrative work
- Stock control
- Cleaning of public and clinical areas
- Providing a calm and supportive presence for clients
Benefits
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme
About us
The Warren House Veterinary Surgery first opened in 1982 at the Rochester site. Since starting the business, it has continually grown and is now a group of four small animal practices based in the Medway Towns. Currently, we have 8 Vets on the team, 15 RVNs, 3 VCA's and 12 Client Care team members across the group.
Client Care Assistant (Receptionist) in Rochester employer: Linnaeus
Warren House Vets is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where compassion and teamwork thrive. With generous benefits including 5 weeks of holiday, career progression opportunities, and a wellness programme, employees can enjoy a fulfilling work-life balance while contributing to the care of pets in the community. Located in the picturesque Medway Towns, this role as a Client Care Assistant provides a unique opportunity to be part of a dedicated team in a growing veterinary practice.
StudySmarter Expert Advice🤫
We think this is how you could land Client Care Assistant (Receptionist) in Rochester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warren House Vets. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your people skills! As a Client Care Assistant, you'll be the face of the practice. Role-play common scenarios with friends or family to boost your confidence in greeting clients and handling phone calls. The more comfortable you are, the better you'll shine during the interview!
✨Tip Number 3
Show off your organisational skills! Since you'll be booking appointments and managing a diary system, think of examples from your past where you've successfully juggled multiple tasks. Share these stories during your interview to highlight your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Client Care Assistant (Receptionist) in Rochester
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and caring nature in your words.
Tailor Your Application:Make sure to customise your application for the Client Care Assistant role. Highlight any relevant skills or experiences that match what we’re looking for, especially your communication and administration skills.
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team at Warren House Vets.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Linnaeus
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Client Care Assistant. Familiarise yourself with tasks like greeting clients, booking appointments, and general admin work. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As this role is client-facing, it's crucial to highlight your communication skills. Prepare examples of how you've successfully interacted with clients or handled difficult situations in the past. Being friendly and approachable is key!
✨Prepare for Common Questions
Think about questions you might be asked, such as how you would handle a busy reception or manage multiple phone calls. Practising your answers can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
