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- Tasks: Welcome clients, manage appointments, and provide top-notch customer care.
- Company: Join End Cottage Vets, part of the largest family-owned veterinary company.
- Benefits: Enjoy 5 weeks holiday, wellness programs, and career progression opportunities.
- Why this job: Be the friendly face that helps pets and their owners feel at home.
- Qualifications: Experience in reception or client care is a plus.
- Other info: Join a supportive team dedicated to pet welfare and your personal growth.
The predicted salary is between 13 - 16 £ per hour.
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Type: 30 hours per week, Permanent, Part-time
Location: End Cottage Vets, Howden
Shifts: Weekdays 08:00‑15:00hrs or 12:30‑19:30hrs as per rota. Saturdays 08:00‑13:00hrs or 08:00‑14:30 on a 1:3 rota.
End Cottage Vets are looking for a caring, organised, motivated individual to join our fantastic front‑of‑house admin team! Often the first point of contact with our clients, a receptionist's position is one of the most important within the practice, requiring efficiency, empathy and professionalism in equal measures.
Roles And Responsibilities- Welcoming clients and visitors to End Cottage in a friendly approachable manner.
- Answering telephone calls, conveying messages and providing customer care advice.
- Booking appointments, processing information and requests using our Practice Management System thus ensuring correct patient records are available for the clinical team.
- Administration of prescription requests for internal and external pharmacies.
- Process payments, generate invoices and receipts, liaising with the clinical team to ensure correct charging.
- Maintain a clean, tidy reception area that is welcoming and fully stocked.
- Reception or Client Care experience
- Able to work independently
- 5 weeks holiday plus bank holidays and Birthday Leave
- E-car salary sacrifice scheme
- Extensive free online Linnaeus CPD program
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Employer contribution pension scheme
- Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward scheme
About Us: From Cats and Dogs, to Rabbits and Chickens, your pet is a much loved member of your family, so we will always treat him, or her, as one, just as we do with our own pets – with the very best quality veterinary care. Here at End Cottage Vets, the welfare of your pets is always our No 1 priority. We have a dedicated team of experienced vets and nurses who have access to all the latest equipment and facilities to give your pet the very best in quality veterinary treatment and care. End Cottage Vets is part of Linnaeus and Mars Veterinary Health, the largest family‑owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long‑term as opposed to being focused solely on short‑term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about End Cottage Vets, Linnaeus or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
Receptionist in Howden employer: Linnaeus
Contact Detail:
Linnaeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Howden
✨Tip Number 1
Get to know the company! Research End Cottage Vets and Linnaeus to understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions, like how you handle difficult clients or manage multiple tasks. Role-playing with a friend can help you feel more confident and ready to impress.
✨Tip Number 3
Show off your soft skills! As a receptionist, empathy and communication are key. Be ready to share examples of how you've used these skills in past roles, especially in client care situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Receptionist in Howden
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at End Cottage Vets.
Tailor Your Experience: Make sure to highlight any relevant experience you have in reception or client care. We’re looking for someone organised and caring, so share specific examples that showcase your skills and how they relate to the job description.
Keep It Professional: While we love a bit of personality, remember to keep your application professional. Use clear language, check for typos, and ensure your formatting is neat. A polished application shows us you’re serious about joining our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Linnaeus
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a receptionist at End Cottage Vets. Familiarise yourself with their practice management system and think about how your previous experience aligns with their needs. This will show that you're not just interested in any job, but specifically in this one.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for clients and their pets. During the interview, highlight your customer service experience and share examples of how you've handled difficult situations with empathy and professionalism. This will demonstrate that you can create a welcoming atmosphere.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how they handle busy periods. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress smartly and professionally for your interview. This not only reflects your seriousness about the position but also aligns with the professional image that End Cottage Vets aims to project.
