At a Glance
- Tasks: Support clients with finance and insurance queries in a busy veterinary practice.
- Company: Davies Veterinary Specialists, a leading referral centre with a supportive team.
- Benefits: Generous holiday, career progression, wellness programs, and staff discounts.
- Other info: Full-time role with opportunities for growth and a dynamic work environment.
- Why this job: Make a difference in the lives of pets and their owners while developing your skills.
- Qualifications: Interest in veterinary/animal care and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Your role and responsibilities
Davies Veterinary Specialists is currently recruiting for a full time Client Finance Administrator that reports to the Finance Manager to assist in the day to day running of our busy referral centre. You must be able to work as a team as well as independently supporting our clients, patients, and clinical teams in our busy practice. This is a rewarding and challenging role that will require teamwork and dedication.
Key roles include:
- Reconciliation of Daily Takings.
- Billing and Finance support, covering sales, charges and payments.
- Assessing and submitting Insurance Claims in a timely manner.
- Reviewing accounts and clinical history to assist our clients who require a direct claim.
- Assisting clients with general finance and insurance queries including guiding policyholders on how to proceed with the insurance claim and keeping them always informed, both verbally and in writing.
- Ensuring prompt and accurate payment of insurance shortfalls along with excess and co-payment liabilities.
- Credit control for outstanding payments, Insurance shortfalls and Payments direct from Insurers.
- Telephone and face to face discussions with our clients.
Veterinary/Animal experience or interest in this industry and an understanding of medical terminology is desired but not essential. This is a full-time role working 40 hours per week. Saturday working on rota basis (Approximately 1 in 6-8 weeks).
Benefits
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Employer contribution pension scheme
- Income Protection
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
Veterinary Client Finance & Insurance Coordinator in Hitchin employer: Linnaeus
Davies Veterinary Specialists is an exceptional employer, offering a supportive and collaborative work environment where teamwork and dedication are highly valued. With a focus on employee growth, the company provides numerous benefits including generous holiday allowances, career progression opportunities, and wellness programmes, making it an ideal place for those seeking a meaningful and rewarding career in veterinary finance and insurance coordination.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Client Finance & Insurance Coordinator in Hitchin
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to finance and insurance in the veterinary sector. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for animals and the veterinary industry during interviews. Share any relevant experiences or interests that highlight your dedication, even if you don't have direct experience yet.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Veterinary Client Finance & Insurance Coordinator in Hitchin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Veterinary Client Finance & Insurance Coordinator. Highlight any relevant experience in finance, insurance, or customer service, and don’t forget to mention your teamwork skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our needs. Be sure to mention your interest in the veterinary field, even if it's just a budding one.
Showcase Your Communication Skills:Since you'll be assisting clients with finance and insurance queries, it’s crucial to demonstrate your communication skills. Use clear and concise language in your application, and maybe share an example of how you've effectively communicated in a previous role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates about your application status. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Linnaeus
✨Know Your Numbers
Brush up on your financial knowledge, especially around billing and insurance claims. Be ready to discuss how you would handle daily takings and reconcile accounts, as this will show your understanding of the role's key responsibilities.
✨Show Your Team Spirit
Since teamwork is crucial in this role, prepare examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to support both clients and clinical teams, as this will demonstrate your fit for their busy practice.
✨Communicate Clearly
Practice explaining complex financial concepts in simple terms. You might be asked how you would guide clients through the insurance claim process, so being able to communicate effectively, both verbally and in writing, is essential.
✨Demonstrate Your Passion
Even if you don't have direct veterinary experience, showing a genuine interest in the industry can set you apart. Research Davies Veterinary Specialists and be prepared to discuss why you're excited about the opportunity to work in a veterinary environment.