At a Glance
- Tasks: Support clients and clinical teams with finance and insurance queries in a busy veterinary practice.
- Company: Davies Veterinary Specialists, a leading referral centre with a supportive team culture.
- Benefits: Generous holiday, career progression, wellness programs, and staff discounts.
- Other info: Full-time position with opportunities for growth and development.
- Why this job: Join a rewarding role where you can make a difference in the lives of pets and their owners.
- Qualifications: Interest in veterinary/animal care and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Your role and responsibilities
Davies Veterinary Specialists is currently recruiting for a full time Client Finance Administrator that reports to the Finance Manager to assist in the day to day running of our busy referral centre. You must be able to work as a team as well as independently supporting our clients, patients, and clinical teams in our busy practice. This is a rewarding and challenging role that will require teamwork and dedication.
Key roles include:
- Reconciliation of Daily Takings.
- Billing and Finance support, covering sales, charges and payments.
- Assessing and submitting Insurance Claims in a timely manner.
- Reviewing accounts and clinical history to assist our clients who require a direct claim.
- Assisting clients with general finance and insurance queries including guiding policyholders on how to proceed with the insurance claim and keeping them always informed, both verbally and in writing.
- Ensuring prompt and accurate payment of insurance shortfalls along with excess and co-payment liabilities.
- Credit control for outstanding payments, Insurance shortfalls and Payments direct from Insurers.
- Telephone and face to face discussions with our clients.
Veterinary/Animal experience or interest in this industry and an understanding of medical terminology is desired but not essential. This is a full-time role working 40 hours per week. Saturday working on rota basis (Approximately 1 in 6-8 weeks).
Benefits:
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Employer contribution pension scheme
- Income Protection
- Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme
- Recruitment referral reward scheme
Veterinary Client Administrator (Finance) in Hitchin employer: Linnaeus
Davies Veterinary Specialists is an exceptional employer, offering a supportive and collaborative work environment where teamwork and dedication are highly valued. With a focus on employee growth, we provide numerous benefits including generous holiday allowances, career progression opportunities, and wellness programmes, all designed to ensure our staff feel appreciated and motivated in their roles. Located in a vibrant community, our practice not only prioritises the well-being of our clients and patients but also fosters a culture of continuous learning and development for our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Client Administrator (Finance) in Hitchin
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field or related industries. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to finance in a veterinary setting. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Show your passion for animals and finance during interviews. Share any relevant experiences, even if they’re from volunteering or personal projects. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Veterinary Client Administrator (Finance) in Hitchin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Veterinary Client Administrator. Highlight any relevant experience in finance, customer service, or the veterinary field. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Team Spirit:Since teamwork is key in our busy practice, make sure to mention any experiences where you've successfully worked as part of a team. We love seeing how you collaborate with others to achieve common goals!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Linnaeus
✨Know Your Numbers
As a Client Finance Administrator, you'll be dealing with finances daily. Brush up on your financial terminology and be prepared to discuss how you would handle billing, reconciliation, and credit control. Show them you understand the importance of accuracy in financial matters.
✨Show Your Team Spirit
This role requires teamwork, so be ready to share examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to support both clients and clinical teams, as this will demonstrate that you're a great fit for their busy practice.
✨Prepare for Client Interactions
You'll be assisting clients with finance and insurance queries, so think about how you would explain complex information clearly and empathetically. Practice answering common questions they might have, and consider how you would keep clients informed throughout the claims process.
✨Demonstrate Your Interest in Veterinary Care
While veterinary experience isn't essential, showing a genuine interest in the industry can set you apart. Research Davies Veterinary Specialists and be ready to discuss why you want to work in this field. Mention any relevant experiences or interests that connect you to animal care.
