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- Tasks: Welcome clients, book appointments, and manage queries in a busy veterinary clinic.
- Company: Prominent veterinary company in Glasgow with a focus on animal care.
- Benefits: Competitive salary, generous holiday, career progression, and wellness programs.
- Why this job: Join a passionate team and make a difference in animal care every day.
- Qualifications: Friendly, confident phone skills, and a proactive attitude towards customer service.
- Other info: Full-time role with opportunities for growth in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A prominent veterinary company in Glasgow is seeking a Client Care Advisor to provide excellent customer service in a busy environment. The ideal candidate should be friendly, confident with a phone, and proactive.
Responsibilities include:
- Welcoming customers
- Booking appointments
- Managing queries
- Performing administrative duties
A passion for animal care and flexible support within various veterinary practices are desired. This full-time position offers a competitive benefits package, including generous holiday, career progression, and wellness programs.
Pet Clinic Front Desk & Client Care Advocate in Glasgow employer: Linnaeus
Contact Detail:
Linnaeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet Clinic Front Desk & Client Care Advocate in Glasgow
✨Tip Number 1
Make sure to research the veterinary company before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, try role-playing with a friend or family member. This will boost your confidence and help you sound friendly and professional when speaking with clients.
✨Tip Number 3
Show off your passion for animal care during the interview. Share any relevant experiences or stories that highlight your love for pets. This will help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Pet Clinic Front Desk & Client Care Advocate in Glasgow
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let your love for animals shine through! Share any relevant experiences or stories that highlight your commitment to animal care. We want to see that you’re not just looking for a job, but that you genuinely care about the furry friends we serve.
Be Friendly and Approachable: Since this role is all about client care, make sure your application reflects your friendly personality. Use a warm tone in your writing and don’t hesitate to show off your confidence. Remember, we’re looking for someone who can easily connect with our clients over the phone and in person!
Highlight Your Organisational Skills: As a Client Care Advisor, you'll be juggling appointments and queries, so it’s crucial to showcase your organisational skills. In your application, mention any previous experience where you managed multiple tasks effectively. We need someone who can keep things running smoothly at the front desk!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need there. Plus, it shows us that you’re proactive and ready to take the first step towards joining our team!
How to prepare for a job interview at Linnaeus
✨Know Your Stuff About Animal Care
Brush up on your knowledge of animal care and common veterinary practices. Being able to discuss your passion for animals and any relevant experience will show that you’re genuinely interested in the role and can connect with clients.
✨Practice Your Phone Skills
Since you'll be handling calls, practice speaking clearly and confidently over the phone. Role-play with a friend or family member to simulate booking appointments or answering queries, so you feel comfortable when it counts.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a client, as this will demonstrate your proactive approach.
✨Be Ready for a Busy Environment
The role is in a busy clinic, so be prepared to discuss how you manage stress and multitask. Share strategies you use to stay organised and efficient, especially during peak times, to show you can thrive in a fast-paced setting.
