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- Tasks: Provide 3rd line support and troubleshoot applications in a dynamic IT environment.
- Company: Join Mars Veterinary Health, a leader in veterinary care across Europe.
- Benefits: Enjoy a competitive salary, wellbeing programs, and opportunities for professional growth.
- Other info: Work in a collaborative culture with excellent career development opportunities.
- Why this job: Make a real impact on technology that supports pet care and enhances lives.
- Qualifications: Experience in application support and strong knowledge of Microsoft Azure required.
The predicted salary is between 40000 - 50000 ÂŁ per year.
9-Month Fixed Term Contract Location: Shirley Office 2 days a week (with occasional travel).
About MVH Europe: Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 18 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety.
The role: As an Applications Engineer within our IT team, you will be instrumental in maintaining the stability, scalability, and performance of our technology estate. You’ll deliver 3rd line support across applications and systems, while also contributing to cross‑functional projects that shape our digital future.
Key Responsibilities- Triage, troubleshoot, and resolve application, data, and platform issues
- Provide 3rd line support across a wide range of business systems
- Configure, build, test, and implement application‑based solutions
- Collaborate with cross‑functional teams to deliver technical solutions aligned to business needs
- Develop and maintain integrations across systems and environments
- Implement process automation using SaaS and low‑code tools
- Support Azure services, including event management, permissions, storage, and integrations
- Work with automation and data tools such as PowerShell, SQL, Azure Data Factory, and Logic Apps
- Troubleshoot and support both commercial off the shelf (COTS) and bespoke applications
- Maintain clear documentation for systems, processes, and best practices
- Identify opportunities for system optimisation and continuous improvement
- Partner with wider teams to support shared services and investigations
- 4+ years in a Service Desk or technical support environment
- 2+ years in 2nd/3rd line application support (COTS and bespoke systems)
- Hands‑on experience with application development or SaaS configuration
- Strong knowledge of Microsoft Azure (Logic Apps, Data Factory, Azure Portal)
- Proficiency in PowerShell scripting
- Experience with SQL and data integration processes
- Familiarity with Agile methodologies
- Exposure to DevOps practices (CI/CD pipelines)
- Experience in digital transformation initiatives
- Knowledge of Python, JavaScript, or other scripting languages
- Awareness of cybersecurity best practices
- Experience with Azure Databricks or similar tools
- ITIL Foundation
- Azure Fundamentals
- DevOps Foundations (or equivalent)
- Advanced Azure certifications (e.g., Solutions Architect)
- Additional cloud or data platform certifications
- Strong problem‑solving ability and attention to detail
- Strong interpersonal skills with a collaborative mindset
- Excellent communication skills, able to translate technical concepts for non‑technical audiences
- Ability to work independently and manage workload in a hybrid environment
- Proactive, adaptable, and confident in a fast‑changing landscape
If this sounds like you, please contact Christina Scimeca, Group Corporate Recruiter, who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through the apply button below.
MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds.
Applications Support Engineer- Fixed Term employer: Linnaeus
Contact Detail:
Linnaeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Engineer- Fixed Term
✨Tip Number 1
Network like a pro! Reach out to current employees at MVH Europe on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Azure, PowerShell, and application support. We want to see your problem-solving skills in action!
✨Tip Number 3
Show your passion for pets and veterinary care during your conversations. MVH Europe values a culture of collaboration and wellbeing, so let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at MVH Europe.
We think you need these skills to ace Applications Support Engineer- Fixed Term
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Applications Support Engineer role. Highlight your relevant experience, especially in 2nd/3rd line support and any specific technologies mentioned in the job description.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use examples from your past work to show how you've tackled similar challenges, particularly with Azure services and application development.
Keep It Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon where possible. This helps us understand your experience without getting lost in technical terms.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people quickly!
How to prepare for a job interview at Linnaeus
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft Azure, PowerShell, and SQL. Be ready to discuss specific projects where you've used these tools, as well as any challenges you faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've triaged and resolved application issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical thinking and attention to detail.
✨Understand the Company Culture
Familiarise yourself with MVH Europe's commitment to collaboration and wellbeing. Think about how your values align with theirs and be ready to discuss how you can contribute to their culture of accountability and continuous improvement.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their digital transformation initiatives or how they support their teams in a hybrid work environment. This demonstrates your proactive mindset and genuine interest in the position.