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- Tasks: Provide exceptional service to clients and manage enquiries in a veterinary setting.
- Company: Leading veterinary clinic in Wakefield with a focus on client care.
- Benefits: Generous holidays, wellness programs, and career progression opportunities.
- Why this job: Join a passionate team and make a difference in pet owners' lives.
- Qualifications: Strong customer care background and excellent communication skills.
The predicted salary is between 30000 - 42000 £ per year.
A leading veterinary clinic in Wakefield is seeking a Client Care Advisor to provide exceptional service to clients. The ideal candidate will have a strong background in customer care, preferably in veterinary or healthcare settings, coupled with excellent communication and IT skills.
Duties include managing client enquiries and providing a supportive experience throughout the referral journey.
This role offers career progression opportunities and a comprehensive benefits package, including generous holidays and wellness programs.
Veterinary Client Care Specialist in Wakefield employer: Linnaeus Veterinary
Contact Detail:
Linnaeus Veterinary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Client Care Specialist in Wakefield
✨Tip Number 1
Make sure to research the veterinary clinic before your interview. Knowing their services and values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Client Care Advisor, you'll need to convey information clearly and empathetically. Role-play with a friend or family member to get comfortable with common client scenarios.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application and help you take the next step in your career as a Veterinary Client Care Specialist.
We think you need these skills to ace Veterinary Client Care Specialist in Wakefield
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any relevant experiences you have in veterinary or healthcare settings to show us you're the perfect fit for our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Client Care Advisor role. Highlight your customer care experience and communication skills, as these are key to providing exceptional service to our clients.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see why you’d be a great addition to our clinic!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Linnaeus Veterinary
✨Know Your Stuff
Make sure you brush up on your knowledge of veterinary care and client service. Familiarise yourself with common client queries and the referral process in a veterinary setting. This will show that you're not just interested in the role, but that you understand the industry.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate potential interview questions, especially those related to handling difficult client situations.
✨Highlight Relevant Experience
Prepare specific examples from your past work in customer care or healthcare that demonstrate your ability to provide exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the clinic's approach to client care or how they support their staff’s professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
