At a Glance
- Tasks: Provide exceptional client care and support in a vibrant veterinary practice.
- Company: Join 608 Vets, a friendly and forward-thinking veterinary team.
- Benefits: Enjoy 5 weeks holiday, staff discounts, and wellness programmes.
- Other info: Dynamic work environment with opportunities for career progression.
- Why this job: Make a difference in pets' lives while developing your career.
- Qualifications: Compassionate attitude and strong communication skills required.
The predicted salary is between 26701 - 26701 £ per year.
Salary: £26,701 per annum (FTE)
Location: 608 Vets, Solihull
Job Type: Fixed-term contract until July 2027
Hours: 29.25 hours per week on average
Shifts: Mon & Tues 8am - 7pm and Thurs 8am - 5pm, plus 1:4 Saturdays 8am - 1pm
608 Vets are looking for an enthusiastic and compassionate receptionist to join our friendly and forward-thinking team to provide maternity cover.
Your role and responsibilities
The role requires a caring, confident and mature approach to all aspects of veterinary practice and client care. You will be vital in maintaining the high standards expected throughout our exceptional team. You will work closely with the Client Care Manager to deliver an outstanding experience for clients and visitors. An essential aspect of this role is to maintain a positive and friendly attitude.
The role is varied and will include (but is not limited to) the following:
- Greeting clients, and their pets, with a friendly and helpful manner
- Diary management
- Maintaining accurate client records in line with data protection regulations
- Day to day administrative duties including filing, debt management and processing insurance claims
- Communicating with clients, colleagues, and the wider business face-to-face, through email and telephone
- Maintaining the organisation and hygiene standards of the reception areas
- Processing payments in various forms
- Processing repeat medication requests
What We Offer
- 5 weeks holiday plus bank holidays and Birthday Leave
- Extensive free online Linnaeus CPD program
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Recruitment referral reward scheme
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
About us
Established for over 90 years, 608 Vet Practice offers primary care services for small animals throughout Solihull, Acocks Green and Bentley Health. All of our practices offer a full range of 24/7 veterinary care from our highly experienced team who strive to provide excellent quality veterinary care.
If you have any questions about this role, please reach out to Lee on lee.hancock@608vets.com
608 Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about 608 Vets, Linnaeus or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
Veterinary Client Care Advisor (Maternity Cover) employer: Linnaeus Veterinary
At 608 Vets in Solihull, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as five weeks of holiday, extensive CPD opportunities, and a commitment to fostering a diverse environment, our team is empowered to deliver exceptional care while enjoying a fulfilling work-life balance. Join us and be part of a compassionate community dedicated to making a positive impact in the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Client Care Advisor (Maternity Cover)
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Linnaeus Veterinary and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Veterinary Client Care Advisor (Maternity Cover)
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Linnaeus Veterinary. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Linnaeus Veterinary
✨Showcase Your Adaptability
Given that this is a temporary HR role at Linnaeus Veterinary, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Linnaeus Veterinary uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Linnaeus Veterinary.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Linnaeus Veterinary.
