At a Glance
- Tasks: Join our Patient Flow team to optimise patient workflow and enhance your veterinary nursing career.
- Company: London Vet Specialists, a leading multi-disciplinary referral hospital in Hammersmith.
- Benefits: Enjoy 5 weeks holiday, extensive CPD, staff discounts, and wellness programmes.
- Other info: Dynamic workplace with opportunities for career progression and personal development.
- Why this job: Make a real difference in animal care while working in a supportive and innovative environment.
- Qualifications: Must be a Registered Veterinary Nurse with strong communication and teamwork skills.
The predicted salary is between 32000 - 36000 £ per year.
An exciting opportunity has opened at London Vet Specialists for a Registered Veterinary Nurse to join the Patient Flow team in our multi-disciplinary referral hospital in Hammersmith. The role will work closely with our Patient Flow Coordinator RVN to optimise our patient workflow, providing a dynamic opportunity to diversify your veterinary nursing career.
The Patient Flow RVN will be responsible for working collaboratively with the Patient Flow Coordinator, Head of Nursing Services (HoNS), Client Care Team Leader and teams across the hospital to deliver an optimal patient flow through all services. Your responsibilities will include the processing of patients admitted for investigations and procedures under the direction of the Patient Flow Coordinator. This includes patient admit processing, case scheduling, liaising with the anaesthesia, diagnostic imaging and wards teams, emergency case acceptance, emergency triage and overseeing patient accommodation availability. You will also assist with keeping accurate hospitalisation records in the SmartFlow patient management system to ensure our inpatients are appropriately managed during their hospitalisation from point of admission.
This is primarily a non-clinical nursing role, though there will be rotations through our clinical services on induction for understanding of our hospital flow process, with some expectation to perform basic clinical nursing duties should assistance be required. The role is suited to a Registered Veterinary Nurse seeking a new type of role within a multi-disciplinary referral hospital, where previous referral experience is advantageous.
Key Responsibilities- Process patients being admitted to the hospital, including ID confirmation and labelling, belongings labelling, admission to Animana practice management system, SmartFlow template set-up, Brucella Canis policy compliance and teamwide communication regarding infectious patients of zoonotic risk.
- Liaise with the Patient Flow Coordinator for patients admitted requiring procedure(s) for efficient scheduling across all services.
- Assist with emergency phone triage, to obtain case information and assess acceptance suitability, in line with our emergency case acceptance process.
- Assist with patient triage on arrival to the hospital for direction to the clinical team/ICU or suitability to wait for clinician appointment.
- Demonstrate the ability to provide a high standard of hospital hygiene, to include cleaning and disinfection in all areas.
- Assist in consultations on request, in the form of patient restraint, direction of patient samples to the lab for processing and consult room stock & hygiene maintenance.
- Assist with basic nursing tasks in support of our clinical team and patient care standards.
What we offer
- 5 weeks holiday + bank holidays + Birthday Leave
- Extensive Internal CPD
- Potential career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme
London Vet Specialists originated as a boutique small animal referral centre in Belsize Park, North London and in May 2024, relocated to a new state-of-the-art site in Hammersmith, West London. The hospital boasts an incredible location on the banks of the river Thames, nestled within the bustling and thriving Hammersmith & Fulham neighbourhood. We now have a complete complement of specialist-led services, including orthopaedic and soft-tissue surgery, internal medicine, ophthalmology, anaesthesia & analgesia, cardiology, dermatology, diagnostic imaging & neurology. London Vet Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about London Vet Specialists, Linnaeus or the role please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
Patient Flow & Triage Registered Veterinary Nurse employer: Linnaeus Veterinary
London Vet Specialists is an exceptional employer, offering a dynamic work environment in a state-of-the-art facility located in the vibrant Hammersmith area. With a strong focus on employee wellbeing, extensive internal career development opportunities, and a commitment to fostering an inclusive culture, we empower our staff to thrive both personally and professionally while delivering top-notch veterinary care. Join us to be part of a passionate team dedicated to creating a better world for pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Flow & Triage Registered Veterinary Nurse
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field, especially those who work at London Vet Specialists. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your triage skills and patient flow knowledge. We want to see how you handle real-life scenarios, so think of examples from your past experiences that showcase your abilities.
✨Tip Number 3
Show your passion for animal care! During interviews, let your love for pets shine through. Talk about why you’re excited about this non-clinical nursing role and how you can contribute to optimising patient workflow.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at London Vet Specialists.
We think you need these skills to ace Patient Flow & Triage Registered Veterinary Nurse
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Patient Flow & Triage RVN role. Highlight any relevant veterinary nursing experience, especially in referral settings, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role at London Vet Specialists and how your background aligns with our mission. Keep it personal and engaging!
Showcase Your Team Spirit:Since this role involves working closely with various teams, emphasise your collaborative skills. Share examples of how you've worked effectively with others in past roles to optimise patient care.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Linnaeus Veterinary
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Flow & Triage Registered Veterinary Nurse. Familiarise yourself with patient workflow processes and how they relate to the role. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Teamwork Skills
This role involves collaborating with various teams across the hospital. Be prepared to share examples of how you've successfully worked in a team environment in the past. Highlight your communication skills and how you can contribute to a positive team dynamic.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about potential emergency situations you might encounter in this role and how you would handle them. This will show your problem-solving abilities and readiness for the challenges of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hospital's approach to patient care or how the Patient Flow team collaborates with other departments. This shows your enthusiasm for the role and helps you gauge if the workplace is the right fit for you.
