At a Glance
- Tasks: Join our Patient Flow team to optimise patient workflow in a dynamic veterinary environment.
- Company: London Vet Specialists, a leading multi-disciplinary referral hospital in Hammersmith.
- Benefits: Enjoy 5 weeks holiday, career progression, wellness programs, and staff discounts.
- Other info: Be part of a supportive culture that values inclusivity and personal growth.
- Why this job: Make a real impact on animal care while diversifying your veterinary nursing career.
- Qualifications: Must be a Registered Veterinary Nurse with strong teamwork skills.
The predicted salary is between 32000 - 36000 £ per year.
An exciting opportunity has opened at London Vet Specialists for a Registered Veterinary Nurse to join the Patient Flow team in our multi-disciplinary referral hospital in Hammersmith. The role will work closely with our Patient Flow Coordinator RVN to optimise our patient workflow, providing a dynamic opportunity to diversify your veterinary nursing career.
The Patient Flow RVN will be responsible for working collaboratively with the Patient Flow Coordinator, Head of Nursing Services (HoNS), Client Care Team Leader and teams across the hospital to deliver an optimal patient flow through all services. Your responsibilities will include the processing of patients admitted for investigations and procedures under the direction of the Patient Flow Coordinator. This includes patient admit processing, case scheduling, liaising with the anaesthesia, diagnostic imaging and wards teams, emergency case acceptance, emergency triage and overseeing patient accommodation availability. You will also assist with keeping accurate hospitalisation records in the SmartFlow patient management system to ensure our inpatients are appropriately managed during their hospitalisation from point of admission.
This is primarily a non-clinical nursing role, though there will be rotations through our clinical services on induction for understanding of our hospital flow process, with some expectation to perform basic clinical nursing duties should assistance be required. The role is suited to a Registered Veterinary Nurse seeking a new type of role within a multi-disciplinary referral hospital, where previous referral experience is advantageous.
Key Responsibilities- Process patients being admitted to the hospital, including ID confirmation and labelling, belongings labelling, admission to Animana practice management system, SmartFlow template set-up, Brucella Canis policy compliance and teamwide communication regarding infectious patients of zoonotic risk.
- Liaise with the Patient Flow Coordinator for patients admitted requiring procedure(s) for efficient scheduling across all services.
- Assist with emergency phone triage, to obtain case information and assess acceptance suitability, in line with our emergency case acceptance process.
- Assist with patient triage on arrival to the hospital for direction to the clinical team/ICU or suitability to wait for clinician appointment.
- Demonstrate the ability to provide a high standard of hospital hygiene, to include cleaning and disinfection in all areas.
- Assist in consultations on request, in the form of patient restraint, direction of patient samples to the lab for processing and consult room stock & hygiene maintenance.
- Assist with basic nursing tasks in support of our clinical team and patient care standards.
What we offer
- 5 weeks holiday + bank holidays + Birthday Leave
- Extensive Internal CPD
- Potential career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme
London Vet Specialists originated as a boutique small animal referral centre in Belsize Park, North London and in May 2024, relocated to a new state-of-the-art site in Hammersmith, West London. The hospital boasts an incredible location on the banks of the river Thames, nestled within the bustling and thriving Hammersmith & Fulham neighbourhood. We now have a complete complement of specialist-led services, including orthopaedic and soft-tissue surgery, internal medicine, ophthalmology, anaesthesia & analgesia, cardiology, dermatology, diagnostic imaging & neurology. London Vet Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about London Vet Specialists, Linnaeus or the role please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
Patient Flow Registered Veterinary Nurse employer: Linnaeus Veterinary
London Vet Specialists is an exceptional employer, offering a dynamic work environment in a state-of-the-art facility located in the vibrant Hammersmith area. With a strong focus on employee wellbeing, extensive internal career development opportunities, and a commitment to fostering an inclusive culture, we empower our staff to thrive both personally and professionally while delivering top-notch care for pets. Join us and be part of a dedicated team that values excellence and passion in veterinary nursing.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Flow Registered Veterinary Nurse
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable with common questions and think about how you can showcase your unique experiences as a Registered Veterinary Nurse. The more you practice, the more relaxed you'll feel on the day!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our awesome team at London Vet Specialists.
We think you need these skills to ace Patient Flow Registered Veterinary Nurse
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Patient Flow RVN role. Highlight any previous referral experience and relevant nursing duties to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role at London Vet Specialists and how your background aligns with our mission. Keep it personal and engaging!
Showcase Your Team Spirit:Since this role involves working closely with various teams, emphasise your collaborative skills. Share examples of how you've worked well in a team setting to optimise patient care or workflow.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Linnaeus Veterinary
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Flow Registered Veterinary Nurse. Familiarise yourself with patient admission processes, case scheduling, and the importance of communication across teams. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Teamwork Skills
Since this role involves collaborating with various teams, be prepared to discuss your experience working in a team environment. Share specific examples of how you've successfully worked with others in a veterinary setting, especially in high-pressure situations like emergency triage.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hospital's workflow, the Patient Flow Coordinator's expectations, or opportunities for professional development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Demonstrate Your Passion for Animal Care
Make sure to convey your passion for animal welfare and your commitment to providing high-quality care. Share stories that highlight your dedication to improving patient outcomes and how you stay updated on best practices in veterinary nursing.
