At a Glance
- Tasks: Support clients and clinical teams with finance and insurance queries in a busy veterinary practice.
- Company: Join Davies Veterinary Specialists, a leading veterinary referral centre in a beautiful countryside location.
- Benefits: Enjoy 5 weeks holiday, career progression, wellness programs, and staff discounts.
- Other info: Be part of a diverse team with a commitment to sustainability and mental health support.
- Why this job: Make a real difference in the lives of pets and their owners while developing your skills.
- Qualifications: Interest in veterinary/animal care and strong communication skills are a plus.
The predicted salary is between 26701 - 26701 € per year.
Your role and responsibilities
Davies Veterinary Specialists is currently recruiting for a full time Client Finance Administrator that reports to the Finance Manager to assist in the day to day running of our busy referral centre. You must be able to work as a team as well as independently supporting our clients, patients, and clinical teams in our busy practice. This is a rewarding and challenging role that will require teamwork and dedication.
Key roles include:
- Reconciliation of Daily Takings.
- Billing and Finance support, covering sales, charges and payments.
- Assessing and submitting Insurance Claims in a timely manner.
- Reviewing accounts and clinical history to assist our clients who require a direct claim.
- Assisting clients with general finance and insurance queries including guiding policyholders on how to proceed with the insurance claim and keeping them always informed, both verbally and in writing.
- Ensuring prompt and accurate payment of insurance shortfalls along with excess and co-payment liabilities.
- Credit control for outstanding payments, Insurance shortfalls and Payments direct from Insurers.
- Telephone and face to face discussions with our clients.
Veterinary/Animal experience or interest in this industry and an understanding of medical terminology is desired but not essential. This is a full-time role working 40 hours per week. Saturday working on rota basis (Approximately 1 in 6-8 weeks).
Benefits
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Employer contribution pension scheme
- Income Protection
- Wellness program including: Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
About us
Davies is one of Europe's largest and most diverse small animal veterinary referral centres, with a team of over 200 people. We are situated in the beautiful Hertfordshire/Bedfordshire countryside, within 50 minutes of London by train. Founded over 20 years ago, Davies is recognised as a leader in the veterinary referral sector, offering a diverse range of multi-disciplinary services. We are also known for our pioneering sustainability initiatives within the industry, having gained the Investors in the Environment Green Award and won several other awards.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone. Davies Veterinary Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
Salary Value: £26,701 per annum;
Veterinary Client Administrator (Finance) in Hitchin employer: Linnaeus Veterinary
Davies Veterinary Specialists is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of its employees. With comprehensive benefits such as enhanced family leave, career progression opportunities, and a commitment to mental health support, you will thrive in a rewarding environment dedicated to excellence in veterinary care. Located in the picturesque Hertfordshire/Bedfordshire countryside, just 50 minutes from London, you will enjoy both a fulfilling career and a beautiful setting to call your workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Client Administrator (Finance) in Hitchin
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field or join relevant groups online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Davies Veterinary Specialists and understanding their values. Show them you’re not just another candidate, but someone who genuinely cares about their mission and can contribute to their team.
✨Tip Number 3
Practice your communication skills! Whether it’s face-to-face or over the phone, being able to clearly articulate your thoughts and experiences is key, especially when discussing finance and client queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Veterinary Client Administrator (Finance) in Hitchin
Some tips for your application 🫡
Show Your Passion for Animals:Let us know why you're interested in the veterinary field! Even if you don't have direct experience, sharing your enthusiasm for animal care can really make your application stand out.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how you can contribute to our team!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Linnaeus Veterinary
✨Know Your Numbers
As a Veterinary Client Administrator, you'll be dealing with finance daily. Brush up on your financial terminology and be prepared to discuss how you would handle billing, reconciliation, and insurance claims. Showing that you understand these processes will impress the interviewers.
✨Show Your Team Spirit
This role requires teamwork, so be ready to share examples of how you've successfully collaborated in previous jobs. Highlight your ability to support both clients and colleagues, as this will demonstrate that you're a good fit for their busy practice.
✨Prepare for Client Interactions
You'll be assisting clients with finance and insurance queries, so think about how you would explain complex information clearly and empathetically. Practise answering common client questions to show that you can communicate effectively, both verbally and in writing.
✨Express Your Passion for Animals
While veterinary experience isn't essential, showing a genuine interest in animals and the veterinary field can set you apart. Share any relevant experiences or your motivation for wanting to work in this industry to connect with the interviewers on a personal level.
