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- Tasks: Support clients and clinical teams with finance and insurance queries in a busy veterinary practice.
- Company: Join one of Europe's largest veterinary referral centres with a commitment to excellence.
- Benefits: Enjoy 5 weeks holiday, career progression, wellness programs, and staff discounts.
- Other info: Be part of a diverse team dedicated to creating a better world for pets.
- Why this job: Make a real difference in the lives of pets and their owners while growing your career.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26701 - 26701 £ per year.
Your role and responsibilities
Davies Veterinary Specialists is currently recruiting for a full time Client Finance Administrator that reports to the Finance Manager to assist in the day to day running of our busy referral centre. You must be able to work as a team as well as independently supporting our clients, patients, and clinical teams in our busy practice. This is a rewarding and challenging role that will require teamwork and dedication.
Key roles include:
- Reconciliation of Daily Takings.
- Billing and Finance support, covering sales, charges and payments.
- Assessing and submitting Insurance Claims in a timely manner along with reviewing accounts and clinical history to assist our clients who require a direct claim.
- Assisting clients with general finance and insurance queries including guiding policyholders on how to proceed with the insurance claim and keeping them always informed, both verbally and in writing.
- Ensuring prompt and accurate payment of insurance shortfalls along with excess and co-payment liabilities.
- Credit control for outstanding payments, Insurance shortfalls and Payments direct from Insurers.
- Telephone and face to face discussions with our clients.
This is a full-time role working 40 hours per week. Saturday working on rota basis (Approximately 1 in 6-8 weeks).
Benefits
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Employer contribution pension scheme
- Income Protection
- Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward scheme
About us
Davies is one of Europe's largest and most diverse small animal veterinary referral centres, with a team of over 200 people. We are situated in the beautiful Hertfordshire/Bedfordshire countryside, within 50 minutes of London by train. Founded over 20 years ago, Davies is recognised as a leader in the veterinary referral sector, offering a diverse range of multi-disciplinary services. We are also known for our pioneering sustainability initiatives within the industry, having gained the Investors in the Environment Green Award and won several other awards.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
Davies Veterinary Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
Client Finance Administrator in Hitchin employer: Linnaeus Veterinary
Contact Detail:
Linnaeus Veterinary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Finance Administrator in Hitchin
✨Tip Number 1
Network like a pro! Reach out to people in the veterinary field, especially those who work at Davies or similar places. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your finance knowledge and understanding of insurance claims. We want to see that you’re not just a numbers person but also someone who can communicate effectively with clients.
✨Tip Number 3
Show your passion for animal care during the interview. Let us know why you want to work in a veterinary environment and how you can contribute to our mission of creating a better world for pets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Davies.
We think you need these skills to ace Client Finance Administrator in Hitchin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Finance Administrator role. Highlight relevant experience in finance, billing, and client support. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Team Spirit: Since teamwork is key in our busy practice, share examples of how you've successfully worked in a team before. We want to know how you collaborate and support others, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Linnaeus Veterinary
✨Know Your Numbers
As a Client Finance Administrator, you'll be dealing with finances daily. Brush up on your financial terminology and be ready to discuss your experience with billing, reconciliation, and insurance claims. This will show that you understand the role and can hit the ground running.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to share examples of how you've successfully collaborated with others in previous jobs. Highlight any experiences where you supported colleagues or worked together to solve problems, as this will resonate well with the interviewers.
✨Prepare for Client Interactions
You'll be assisting clients with finance and insurance queries, so think about how you would handle common questions or concerns. Practise clear and empathetic communication, as this is key to providing excellent customer service in a busy practice.
✨Research Davies Veterinary Specialists
Familiarise yourself with Davies' values, services, and recent achievements. Understanding their commitment to sustainability and employee wellbeing will help you align your answers with their culture, showing that you're genuinely interested in being part of their team.